Times Square - welcome bonus
Ruling
Resolved - Times Square Casino have reviewed this issue and corrected the error, adding the correct bonus to this player's balance.
Read our Times Square Casino Review.
Player's Complaint
I joined the casino following an email offering 300% on deposits up to £100 it also stated no wagering on 1st deposit. however when i deposited £60 on the 22nd of February i only received 100% bonus and had wagering requirements. I have emailed them several times and received a reply stating that 100% is the welcome bonus. I have also forwarded them the email with the offer.
Read
the casino review
4 Responses
Leave a Reply
You must be
logged in
to post a comment.
Hi cazza247 - welcome to ThePOGG.com!
Firstly, as a UK citizen you should only be playing with operators that hold a UKGC license. Time Square do not have a UKGC license and as such are breaking UK law by accepting your play.
Secondly, can you forward on the email with this offer to [email protected]?
Finally, Time Square are on our Blacklist and are part of a group that are routinely non-responsive to complaints submitted to this service. While we will try to contact the operator on your behalf the chances of a successful mediation are low.
Thanks,
ThePOGG