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Tipbet - doesn't transfer the remaining amount

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our Tipbet Review.

Player's Complaint

Tipbet announced that it is going to stop providing services in Greece and customers should withdraw their remaining amount.I could't withdraw the money because the withdrawal page showed me an error(!). After a week with no answer to my emails they asked for an address verification which i provided and although they told me that my account is fully verified they didn't transfer the money to my bank account.I tried again to withdraw the money but still the same error appeared.Of course i have photographs of the account and the emails which i can provide if you need them (i already did it at the MGA).

Read the casino review

4 Responses

User icon
thepogg
August 3, 2021

Hi starchild - welcome to ThePOGG.com!

With the greatest of respect, you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 21st of August let us know and I'll contact the operator on your behalf.

Thanks,

ThePOGG

User icon
thepogg
August 22, 2021

Hi starchild,

Are you still experiencing issues?

Thanks,

ThePOGG

User icon
thepogg
August 28, 2021

Hi starchild,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
thepogg
September 4, 2021

Hi starchild,

If we haven't heard from you by Friday the 17th of September I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

starchild consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Tipbet
  • Malta Gaming Authority
  • Tip Bet Limited

August 2, 2021

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