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Tipbet - not paid

Ruling

Resolved - Tipbet have withdrawn from the market of residence for this customer and have returned the player's balance to their payment method.

Read our TipBet Review.

Player's Complaint

Good day. My name is [EDIT]. Login on tipbet.com - [EDIT].

Bookmaker blocked my account and denied to pay current balance 473 euro. As I understand, they accuse me of being part of a syndicate. What?!

This is absolute nonsense. This is my personal account. I have been playing on it for almost 2 years, the account has been verified, there were several deposits, there were witdrawals from the account. The bookmaker paid before without question.

During the last withdrawal in June, the Tipbet firstly requested a document with the address, although the address was previously verified. After then generally closed the account and said they would not pay the money.

All information was given to me in the chat. Tipbet even don't answer on my emails.

Please help me to get my money. I submitted all documents for verification. I am ready to receive payment to a bank account.

Read the casino review

4 Responses

User icon
ThePOGG
July 6, 2019

Hi hermann - welcome to ThePOGG.com!

As we are the ADR for the Tipbet Limted license under the Malta Gaming Authority license there is certain information we have to provide you now.

You can find all the relevant information about this service here – http://thepogg.com/terms-of-use/ and the terms of use for our complaint service here - https://thepogg.com/terms-of-use-for-dispute-resolution-service/

To summarise.

– Use of this service does not preclude your seeking redress through court proceedings .

– This service is free to use for both the complainant and operator.

– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).

https://thepogg.com/terms-of-use-for-dispute-resolution-service/

– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.

If you have any questions about the above, let me know.

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

User icon
ThePOGG
July 12, 2019

Hi wizzzard,

I've spoken to Tipbet. They inform me that they have closed all accounts for your country of residence and that your balance has been returned to your Skrill account. Can you check and confirm receipt of your funds?

Thanks,

ThePOGG

User icon
wizzzard
July 14, 2019

Yes, I received the money. Thank You very much for help!

User icon
ThePOGG
July 16, 2019

Hi wizzzard,

Thanks for letting us know - it is appreciated!

ThePOGG

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Agreement

wizzzard consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Tipbet
  • Malta Gaming Authority
  • Tip Bet Limited

July 6, 2019

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