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Tipbet - Stalling whitdraw

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

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Player's Complaint

Verify My account last week and i made 3 whitdraws and those was ok then win and try Make 1000e whitdraw they start stalling My money... Now i Have send My ID AGAIN and i want Make whitdraw but cant before they verifying my account AGAIN.. Just classic type stalling.. and all was RAW depo so no bonus broplem.

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5 Responses

User icon
thepogg
July 7, 2021

Hi hamsivi - welcome to ThePOGG.com!

With the greatest of respect, you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 16th of July let us know and I'll contact the operator on your behalf.

Thanks,

ThePOGG

User icon
thepogg
July 18, 2021

Hi hamsivi,

Are you still experiencing issues?

Thanks,

ThePOGG

User icon
thepogg
July 25, 2021

Hi hamsivi,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
thepogg
August 1, 2021

Hi hamsivi,

If we haven't heard from you by Friday the 14th of August I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

User icon
hamsivi
August 15, 2021

whidtraw was accepted finally...

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Agreement

hamsivi consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Tipbet
  • Malta Gaming Authority
  • Tip Bet Limited

July 5, 2021

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