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TopSlotSite – not pay me when i withdraw

Ruling

Resolved - After some initial issues verifying this player, TopSlotSite have received the required documentation and paid this player.

Read our TopSlotsSite Casino Review.

Player's Complaint

Hi, there

Can you help me please top slot site still not pay me they are keeping ask me to provide all document and I had already sent all they need and they still email me again and again. I can proof it but still not pay me I don't know what going on why they not pay me. I won £100 before I got but this only £300 why still not pay. I lost my money but when I win get not thing its not fair. Can you help me please if you want me to proof all email I have received from them I can forward to you.

thank you

Read the casino review

7 Responses

ThePOGG
Jul 03, 2016

Hi pingponguk - welcome to ThePOGG.com!

Before we can do anything to help you I need you to provide me with the username and email address you use at TopSlotSite.

Thanks,

ThePOGG

pingponguk
Jul 04, 2016

My username [EDIT]
If you need any more detail or advident that i have from them i can provide you
Im looing forward to hear from you soon..
Thanks

ThePOGG
Jul 08, 2016

Hi pingponguk,

TopSlotSite have responded to this issue and informed me that they're now looking into this. If you could let me know if you hear from TopSlotSite before Friday next week - if not I'll contact them again.

Thanks,

ThePOGG

ThePOGG
Jul 18, 2016

Hi pingponguk,

Thanks for your email - if you could confirm when you actually receive your funds I'll close this complaint.

Thanks,

ThePOGG

pingponguk
Jul 19, 2016

Im still waiting to receive my funds.

Thanks,

pingponguk
Jul 20, 2016

Hi there just to let you know that i got my funds.

Many thanks

ThePOGG
Jul 22, 2016

Hi pingponguk,

Thanks for the update, I'm glad to hear this issue has been resolved!

ThePOGG

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