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Unibet - non payment

Ruling

Resolved - An issue with verification of ID was resolved and this player has been paid in full by Unibet.

Read our Unibet Casino Review.

Player's Complaint

I opened a duplicate acc with unibet and they have agreed to return my 60 pound if i sent passport / driving licence. I have done this now they move the goal post saying I need to send proof of card used to deposit, I have also done this. I had an old card on my acc many years ago and was not used for the 60 deposit. Now they want me to go to bank for proof of ownership of that card!

I don't have the card anymore. This is a complete joke now and thinking of taking them to small claims court. I only want my money back.

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Read the casino review

4 Responses

ThePOGG
September 29, 2016

Hi paulaiks - welcome to ThePOGG.com!

I'll contact Unibet and see if I can find out what the problem is.

Thanks,

ThePOGG

paulaiks
October 3, 2016

any news

ThePOGG
October 6, 2016

Hi paulaiks,

I've just heard back from Unibet just now - they inform me that this issue has been resolved. I presume that to mean that you've been paid. Can you confirm that this is the case?

Thanks,

ThePOGG

paulaiks
October 6, 2016

yes they paid out

many thanks

top site , keep up the good work

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paulaiks consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

September 29, 2016

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.