Uptown aces – refuses to pay due to “Multiple bonuses taken without a deposit”
Found for the Casino - This player has claimed multiple No Deposit Bonuses in a row without a deposit between which is prohibited by terms.
Read our Uptown Aces Casino Review.
I recently requested a payout from Uptown Aces of $174.12 due back to my Ecocard. They are telling me that they are refusing my payout due to the fact that I have claimed multiple bonuses without depositing which is not true at all.
Below are all my transactions on Uptown aces on Uptown Aces. You can clearly see 2 deposits for $25 and $35, which did include a bonus and which also included the fact that I busted both deposits without cashing out. They offer me a free $20 chip for all the deposits I make and now they dont want to pay out my $174.12 by telling me im taking free bonuses w/o depositing which clearly is not the case here!
Date Transaction Amount
01/18/2019 04:43 AM Miscellaneous Rule Deduction Withdrawal Approved! -$174.12
01/18/2019 04:43 AM Miscellaneous Rule Deduction Withdrawal Requested -$174.12
01/18/2019 04:43 AM DF-EcoCard Withdrawal Declined $174.12
01/16/2019 10:02 PM DF-EcoCard Withdrawal Requested -$174.12
01/16/2019 07:17 PM Coupon 'UPTOWN20LOYAL' redeemed $20.00
01/16/2019 07:17 PM Coupon 'UPTOWN20LOYAL' requested
01/16/2019 07:16 PM Coupon 'EPIC2019' requested
01/16/2019 07:06 PM Coupon 'LOYALTYDYNASTY' redeemed $0.00
01/16/2019 07:06 PM Free Spin Deposit Approved! $25.00
01/16/2019 07:06 PM Free Spin Deposit Requested $25.00
01/16/2019 07:06 PM Coupon 'LOYALTYDYNASTY' requested
01/16/2019 01:11 PM DF-EcoCard Deposit Approved! $35.00
01/16/2019 01:11 PM Coupon '150WUZETIAN' redeemed $52.50
01/16/2019 01:11 PM Free Spin Deposit Approved! $25.00
01/16/2019 01:11 PM Free Spin Deposit Requested $25.00
01/16/2019 01:11 PM DF-EcoCard Deposit Requested $35.00
01/16/2019 01:10 PM Coupon '150WUZETIAN' requested
01/16/2019 12:52 PM DF-EcoCard Deposit Approved! $25.00
01/16/2019 12:52 PM Coupon 'EASYACES' redeemed $17.50
01/16/2019 12:52 PM DF-EcoCard Deposit Requested $25.00
01/16/2019 12:51 PM Coupon 'EASYACES' requested
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