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Vegas Baby - no response re verification and source of funds

Ruling

Resolved - Both the submitting complainant and Vegas Baby Casino have informed us that this issue has been resolved and the player has received their funds.

Read our Vegas Baby Casino Review.

Player's Complaint

Since November 6th i have been trying to obtain verification in order to make a withdrawal.

sent approx 45 items and i get ignored or a email saying my a/c is under review . locked out of a/c also .deposited 2750.

a total nightmare to deal with this casino

Read the casino review

4 Responses

ThePOGG
January 25, 2021

Hi fasttopcat - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

ThePOGG
February 7, 2021

Hi fasttopcat,

Our understanding is that your withdrawal has been processed. Can you confirm receipt of your funds?

Thanks,

ThePOGG

fasttopcat
February 7, 2021

Hi yes it was in my bank on Wednesday.

Thanks again for stepping in

ThePOGG
February 14, 2021

Hi fasttopcat,

Thanks for letting us know - it is appreciated!

ThePOGG

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Agreement

fasttopcat consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Vegas Baby
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • One Click Ltd

January 25, 2021

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.