Vegas Rush - Money taken not theirs to take No return answers

Ruling

Found for the Player - Despite our repeated efforts to contact Vegas Rush to discuss this issue we have received no response whatsoever from the operator.

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Player's Complaint

I have deposited this much money and tried to withdraw 100 they cancelled the withdrawal saying that the data was incorrect whatever that means and I had that plus 51 dollars still in account the credited the account 100 dollars and then debited the account for the whole amount and left me with 0 and I have sent them over four messages and have no answers returned to me at all . Just ignore it all together Im gathering and if the money from bonuses was taken back that would be fine but no explanation and taking all of my money too is unacceptable and I want all my funds returned to me as well as an explanation of what missing or incorrect data means when I supplied them with the proper information that they requested of me to do the withdrawal.

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