Vera&John - Could open account while self excluded
Resolved - A self-exclusion from 2013 that was not enforced correctly has now been addressed and the player has received the appropriate refund.
Read our Vera&John Casino Review.
Hi, closed my account in april 2013 at Vera&john with gambling problem as reason. Same month i asked to open it. They asked me if i was sure, which as a gambler i said yes, but put a deposit limit on it.
Upcoming yrs i was able to Close and open the account several times. In dec 2016 i asked again to open the account and i had to inform Vera&john that the was not going to be responsible for my losses if i had losses. This was because i closed it Before, with gambling problems.
I know that i informed about they not being responsible for losses. On the other side i know Vera&john not handled this right. In the end Vera & John would never given me the opportunity to open the account.
The sum that i given - it approximatly..
Ive had a dialouge with Vera&John and they are saying that i asked for opening the account and informed that they shouldnt be responsible for any losses.
Are they able to do like this?
the casino review
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