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VeryWell Casino - Potential fake games?

Ruling

Declined - We do not pursue refund of losses based on lack of license. If your government cannot enforce its restrictions there's no chance we can.

Read our Very Well Casino Review.

Player's Complaint

Hi guys. I’m a problem gambler, I’ve had issues that you solved before. This is a such a brilliant service, and I’ve just downloaded your BetBlocker app. Thanks for that.

I relapsed this last weekend and searched for non-gamstop casinos (classic case as you describe in that section of your site) and ended up gambling on Verywell casino.

Pretty certain they shouldn’t have accepted me as a U.K. player etc but I know you don’t look at those cases. I’m mainly writing as they had a fairly big selection of netent games, but quite a few were duplicated - ie two versions of Motörhead slots or whatever. This just seemed a bit odd and I couldn’t find any info on their site at all, where they’re based etc.

When I read a section about faking games on your site this evening I just thought this might be worth flagging.

Cheers

Read the casino review

1 Responses

ThePOGG
November 1, 2020

Hi dancul30skye - welcome back!

Having looked at this site you are almost certainly right. Playtech discontinued all of their Marvel branded slots in 2017 due to a change in ownership of the Marvel copyright, to Disney, and the new owners not wanting to be associated with gambling. As this site is still offering Playtech Marvel slots, its a very good guess that they are not genuine games.

But this is similar to the lack of license issue. We will always recommend that players steer clear of these types of operators, but the chances of us being able to recover losses because an operator are running non-genuine games is non-existent. If a company the size of Playtech cannot stop this operator offering knockoffs of it's products, the chances that the operator will refund money because we ask them to is non-existant.

Sorry we cannot be of more help.

ThePOGG

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Agreement

dancul30skye consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Very Vegas
  • Alderney Gambling Control Commission
  • United Kingdom Gambling Commission
  • IGT UK Interactive Limited

November 1, 2020

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.