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ViggoSlots - No payment without reason

Ruling

Found for the Player - Despite our repeated efforts to contact Viggoslots Casino to discuss this issue the operator has refused to discuss this issue.

Read our Viggoslots Casino Review.

Player's Complaint

casino rejected my withdrawal request and confiscated my money because of their term #3.17 about restricted games. Casino Claims that I played restricted game but the game I played is not restricted (Mystery Joker 6000). I do not know what to do and how to get my money back

Read the casino review

2 Responses

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ThePOGG
April 11, 2020

Hi gargnar - welcome to ThePOGG.com!

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

User icon
ThePOGG
May 5, 2020

Hi gargnar,

Sadly despite repeated efforts to contact this operator to discuss your issue we have received no relevant response. At this juncture we have no reasonable expectation of this changing.

Sorry we could not be of further help.

ThePOGG

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Agreement

Gargnar consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • ViggoSlots
  • Curacao eGaming
  • Gammix STS B.V.

April 11, 2020

United Kingdom country flag

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.