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Villa Fortuna – Bad check. No Payment!!

Ruling

Resolved - The submitting player failed to follow up and provide us with any of the necessary information to discuss this issue and as such we assume that the issue resolved itself.

Read our Villa Fortuna Casino Review.

Player's Complaint

I received a promo/disc for this Casino "Villa Fortuna" in the mailbox and decided to give it a try one day when I was bored. After doing a few small deposits I won and after submitting them all the documentation needed for a withdrawal they sent out the weekly Max of $2000.00 by DHL. I received a check that was drawn off a bank in Asia and the check had not been signed. I was told to rip the check and email a picture of it ripped in half to support and a new check would be issued immediately. It's now been over 10 days and I still get the same reply everytime. First off what company "forgets" to sign the check. I am doubting I will ever see the money!! If I actually get I will post.

Read the casino review

4 Responses

ThePOGG
Aug 09, 2014

Hi P1mp1n - welcome to ThePOGG.com!

Before I can do anything to help you I need you to provide me with the username and email address you use at Villa Fortuna.

Thanks,

ThePOGG

ThePOGG
Aug 13, 2014

Hi P1mp1n,

As stated above I can't do anything to help you with this issue if I don't have the information to locate your account. If you get back to me with this information I'll contact the casino asap.

Thanks,

ThePOGG

ThePOGG
Aug 18, 2014

Hi P1mp1n,

If I've not received your details by Friday the 22nd of August I'm going to assume this issue has resolved itself and close this complaint.

Thanks,

ThePOGG

ThePOGG
Aug 22, 2014

As P1mp1n has failed to provide account details I'm assuming this issue has resolved itself.

ThePOGG

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The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

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