Voodoo Dreams – stalling tactics
Resolved - A payment delay issue has been resolved and both Voodoo Dreams and the player have confirmed that the withdrawal has now been successfully processed.
Read our Voodoo Dreams Casino Review.
I couldnt get to the terms page for some reason so i asked support what their wager is and they told me 40x bonus. I deposited and they added 60x. I complained and they said oops our mistakes and wouldnt honor what they told me. Fine whatever.
After start balance of 100 50 I ended with $600 balance.
This is where everything went downhill.
I sent them both sides of credit card signed, both sides of debit card signed, both sides of drivers license and two screenshots of my bank showing the URL, time, date, account number, transfer numbers. I sent a second screenshot of the other pages showing my name, address, phone number, date, URL and time. And bank name included on both screenshots
They said this is not enough and want me to purchase a checkbook and send them a copy of a check. The cost is $50 to do this and would take 3 weeks to arrive. Outrageous.
They want me to have my bank to display a screenshot of all info on one page. This is obviously ridiculous and impossible as its the way the bank is designed and I cant convince my bank to change their website around for me.
They want me to give them another statement from my deposit method to prove its me even though my card shows my name and signature. And banks do not list card numbers on the bank page for obvious reasons. They only display account numbers. Voodoo is demanding this. I called my bank for help to see if they could do it and they said no bank in the world shows your bank card number on your statement.
They take almost 24 hours in between most responses to delay this process as long as possible.
As I can see you have them listed as 40x bonus also. So I dont know if they changed this and didnt tell their support or anyone but I do see it in their terms now that I checked.
This casino is using some very common stalling tactics by requesting outrageous things that do not even exists.. and taking forever to respond.
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