Voodoo Dreams – verification
Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.
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Hello, I won 1400 euros at Vadoo on November 27, 2020 and wanted to withdraw.
Now I had to verify myself. I passed everything on, bank card, identity card, bank statement, public address.
Now I have the problem that he wants a certain transfer process with reference number, time, date, Iban and my name.
My name does not appear in the bank program for the transfers, but only the IBAN which he has already received as a document with my name.
Therefore he does not accept my verification.
Is this so legal ..? I can provide the information with several documents, but not for a transfer. I would also like to send you the documents for review. We already write a lot of emails back and forth, each time taking 48 hours and getting stuck.
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