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Whitebet - lost deposit


Resolved - Whitebet resolved this player's complaint and paid them before we could contact them about this issue.

Read our WhiteBet Casino Review.

Player's Complaint

Hi I signed up to Whitebet Casino I deposited £100 before i could place a bet my account was closed (self excluded from a sister account) after numerous emails to whitebet they agreed to repay my deposit however i contacted them again today asking where it was they said because i placed a bet they would not refund my money (this is wrong as my account was closed before i could bet)

Read the casino review

2 Responses

February 15, 2016

Hi Madgalo - welcome to!

Before we can do anything to help you, you need to provide us with your username and email address at WhiteBet.

Once we have this information we'll contact the operator.



February 16, 2016

Hi Madgalo,

I was just about to contact WhiteBet regarding this issue. Thanks for letting us know that you've managed to resolve this issue without our intervention.

All the best,


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Madgalo consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

February 15, 2016

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.