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Wild Slots – holding £4000 winnings

Ruling

Resolved - After a brief technical issue that caused a delay Wild Slots casino have paid this player in full. We consider this issue Resolved.

Read our WildSlots Casino Review.

Player's Complaint

This is the casino I have been for a while, in the past with Wild Slots I usually lost money and any small wins they were quick to process the withdrawal. Beginning of the month I use their monthly reload bonus and lucky to win £4000 after completing the wagering requirement. I always read the casino rules so I know which games restricted and what the max bet amount. After the win, I was over the moon, especially knowing that Wild Slots quick to process withdrawal. But I was totally wrong. They are holding my funds and, anytime I sent email the response was finance team busy and withdrawal would be processed by end of the day. Every single day it was their response and still they are holding my winnings.

Read the casino review

4 Responses

ThePOGG
Apr 07, 2017

Hi jan8778 - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

ThePOGG
Apr 12, 2017

Hi jan8778,

I've now spoken to the casino manager at Wild Slots. They inform me that they're in the middle of a platform shift which has caused a few hiccups along the way, but that you should have received your funds already. Can you confirm?

Thanks,

ThePOGG

jan8778
Apr 12, 2017

Hi,

Thanks for your great support. Wildslots informed me
that the delay caused due to everymatrix and i can
confirm that , i received £4000 . And wildslots higly recommended with their quick solution for the payment
problem

ThePOGG
Apr 17, 2017

Hi jan8778,

That's great news and thank you for letting us know!

All the best,

ThePOGG

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