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Wild Tornado – Denial of Deposit

Ruling

Found for the Casino - This player sent BTC funds to a USDT wallet address. Crypto currencies do not exchange in this manner and as such the funds have ended up at an unknown BTC address.

Read our Wild Tornado Casino Review.

Player's Complaint

I made a bitcoin deposit with Wild Tornado Casino and was told 30 mins later, there was no sign or evidence of such deposit! I quickly sent over my bitcoin deposit reciept along with blockchain exchange data sheet. Both clearly showed my deposit made it all the way through blockchain and into their hands! Casino acknowledged and told me they would "clear up problem in very short time!" Was 1 00 PM Pacific Time when I made my bitcoin deposit. At 2 00am, following morning, Wild Tornado Casino explains to me this was my fault and I "would not be recieving my deposit!" They claimed this was because somewhere in my sign up application, I marked down USD, causing USD be marked down in my bitcoin deposit box. Claimed this caused my deposit to go to the same address but to another casino! I've been using bitcoin for a long while. Almost every casino incorporates USD for the simple reason of easy calculation when it comes to bitcoin transactions. To note, there absolutely cannot be two of the same bitcoin/crypto addresses, its impossible! Also, there are programming functions in place, to keep such incidents from arising. This was my first visit to Wild Tornado Casino, and first time signing up into their system. I strongly feel this was system error on their part and they are passing blame down to the customer, being me!!

Read the casino review

2 Responses

ThePOGG
Feb 27, 2020

Hi spinner92867 - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

ThePOGG
Mar 13, 2020

Hi spinner92867,

You did not deposit in USD. You deposited from your BTC wallet to the USDT wallet at Wild Tornado, a crypto currency that is pegged to the USD in value. Crypto currencies cannot be mixed in this manner. When you have used the USDT address in your BTC wallet, it has been a non-valid address, or at least not an address that the operator have access to. You have sent your funds somewhere, but not to the operator and the operator would not be able to trace them for you.

Sorry we cannot be of further help.

ThePOGG

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Agreement

spinner92867 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Wild Tornado
  • Curacao eGaming
  • Direx N.V.

February 26, 2020

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.