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Wildfortune - Casino is the worst casino there is!

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our Wild Fortune Casino Review.

Player's Complaint

The casino decided to take ALL my money away after i wagered everthing 45 times! The day after i won everything they block my account and take all the money i won out of it! This casino sucks never go here [EDIT]!

Read the casino review

3 Responses

User icon
thepogg
May 26, 2021

Hi daanb - welcome to ThePOGG.com!

Please ensure you have read our Complaint Guidance to ensure that fully understand how our complaint management process functions.

As we are the ADR for the N1 Interactive Ltd license under the Malta Gaming Authority license there is certain information we have to provide you now.

You can find all the relevant information about this service here – http://thepogg.com/terms-of-use/ and the terms of use for our complaint service here - https://thepogg.com/terms-of-use-for-dispute-resolution-service/

To summarise.

– Use of this service does not preclude your seeking redress through court proceedings .

– This service is free to use for both the complainant and operator.

– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).

– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.

If you have any questions about the above, let me know.

Specifically why have the operator refused to pay you?

Thanks,

ThePOGG

User icon
thepogg
June 6, 2021

Hi daanb,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
thepogg
June 12, 2021

Hi daanb,

If we haven't heard from you by Friday the 25th of June I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

daanb consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Wild Fortune
  • Malta Gaming Authority
  • N1 Interactive Ltd

May 26, 2021

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