WildSlots - Company ignore my requests to submit verification documents.
Resolved - This player has become non-responsive to our requests for update. As such we assume that they no longer require or assistance with this matter.
Read our Wild Slots Casino Review.
After making 20 deposits in the last 2 weeks with Wildslots. I've come to realise how this company seems to be actively avoiding my attempts to verify my account.
I received an email asking me to send a photo of just my bank card, nothing else which I thought was strange. The email specifies that I should upload the document via the 'My Account' tab on their site.
I tried this to no avail. As soon as I select an image to upload it encounters an error (of which I have screenshots) then proceeds to reload to the homepage.
I asked for permission to send the document via email (considering they specifically asked me not to) to which I had no reply, and still havent.
I would expect Wildslots to own up to their negligence and refund my deposits over the last two weeks as it seems I never had a chance at a withdrawal anyway!
My previous cashouts have been left pending for multiple days until the itch got the better of me and ended in a reversal followed by a total loss, on more than one occasion I should add.
I just want my deposits back.
I appreciate you taking a look at my complaint,
the casino review
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