Winfest - changing bonus terms
Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.
Read our Winfest Casino Review.
Hi thepogg one again need your help !
Played with a bonus I got for Halloween read term and conditions before playing as always and each slot pops up showing if you can use bonus money or not every single slot I played was allowed bonus money. Yesterday spend a couple of hours with support sending tons of documents to get the account verified and I did after all that I wake up to an email said that they took back the winnings and gave my back my initial deposit. I was in shock then I get an email telling me two slots I played were on the no play list. First of all those weren’t on the term and conditions yesterday they added those in now the only pragmatic slots something is extremely fishy going on here those slots were NOT on the list when I read them and when I opened the slots to play I triple checked if it said bonus money allowed on this slot don’t know what they’re trying to pull here but that seems crazy not paying a client and adding to random game they played at the end end of the list of slots not to pay
Please thepogg something doesn’t smell right at all here
Need help ASAP
Thank you !
the casino review
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