Wixstars – Voided Winnings
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This company [EDIT].
1) [EDIT] contacted with promotional material directing me to a URL to complete a registration. Terms stated in bonus were 100% match x25 wagering and max bonus Euro300 (even though I am in U.K. and have a different currency)
2) URL directed me to a Swedish Landing page where registration was completed. Apparently during this process I have accepted Terms not stated above.
3) Deposited GBP50 with 100% bonus.
4) Won 11,479 over the course of 6-7 hours game play.
5) Withdrawal requested.
6) Email received from WixStars stating bonus conditions breached and entire balance voided.
7) I am now led to believe that during the registration process I have accepted terms (in Swedish as directed by the promotional material) that are highly convoluted and state that I cannot engage in certain gameplay.
8) IBAS complaint has been registered.
9) I've been in contact with [EDIT] - CEO Aspire Global. Honestly the nonsense coming from this guy is incredible. He's stated the Wixstars platform is far superior than any other provider even though they can't even restrict game play for games that would void a balance.
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