Wizard Slots - Withdrawal

Ruling

Resolved - Some security concerns regarding this player's account have been appropriately addressed and the operator confirms that the player has been played. The player is now non-responsive so we assume they've received their funds.

Read our Wizard Slots Casino Review.

Player's Complaint

Hi I have contacted wizard slots on numerous of occasions and for only 2 emails back I sent all valid documents and they still after 12 days won't let me withdraw they did one time but I got the amount wrong so I at to cancel withdraw and tried to do it again but I got the verification message again. This has happened about 100 times I have sent numerous of emails and they never get in touch. All's I want is my winnings. I won £4ooo but now in total 18000 and want to take my autistic mboy on holiday. They don't even have a working phone line so I cant ring them.

This is all's I get.

[EDIT]

Read the casino review

5 Responses

ThePOGG

October 10, 2018

Hi stephleese2011 - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

stephleese2011

October 12, 2018

Still waiting for money to all be withdraw and in my my bank I st first managed to withdraw 6k but it hasn't gone in my bank yet I just want the other 18k in my bank.

ThePOGG

November 1, 2018

Hi stephleese2011,

Can you confirm you've now received all of your funds?

Thanks,

ThePOGG

ThePOGG

November 9, 2018

Hi stephleese2011,

I'm following-up on the above?

Thanks,

ThePOGG

ThePOGG

November 16, 2018

Hi stephleese2011,

If we haven't heard from you by Friday the 23rd of November I'll assume you've received your funds and close this complaint.

Thanks,

ThePOGG