Yobetit - complaint dispute
Found for the Player - After an initially positive dialogue YoBetIt Casino have become non-responsive to our request for evidence.
Read our YoBetIt Casino Review.
I confirm that I agree to representatives of ThePOGG.com discussing and sharing details of my account, personal information and any other information relevant to my complaint with the following parties: MGA Malta Gaming Authority and Yobetit.com
Hi, firstly, thank you for your support
I am user of Yobetit.com services (sports betting plataform). I found marketing of this company in the blog
My username there is: [EDIT]
The email address of this company is: [email protected]m and [email protected]
Before of to create my account, I read in terms and rules all procedures for to be player there
I removed doubts in chat service, all support agent was always great and with big education. I was happy for this
Then, I resolved to do my registration
I done deposit and resolved to do procedures informed in member area for account verification
Then, I uploaded my photo document driver license, my proof deposit, my photo holding my driver license in hands next my face and my proof address utility bill photo
All photos with high resolution and in colour, of course, full legible
I am recreational player. I never played there or some person of my family, in my house only I play in sports bets. I not do trading or some arbitrage methods. My bets amount are gerenally of value 20,00 EUR only, generally I play in games tennis
No exist any reason for my account to be suspended. I read and done all following terms and rules stated there in page due on site Yobetit
I never had any problem in some other site of casino/betting/poker
Then, for my bad surprise, in next day I tried to access my account for to play in morning games in live, and that was locked
Since it, when I try to access chat, the support team close without to reply me, my mail messages are ignored
I am afraid. I not know more what to think. I really was believing that site was honest. I am wrong about it?
Please, can you to contact they for to know some reason for my account to be suspended?
The email address of this company is: [email protected] and [email protected] for your team to contact them and to have some reply about my case
I not wish to believe which my money was stoled by them and which they are scam company
I am waiting your reply about it
Thank you very much
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