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Zodiac - Tried cashing out 50$ in winnings

Ruling

Resolved - The submitting player has confirmed that they have managed to resolve their issue with Zodiac Casino without our intervention.

Read our Zodiac Casino Review.

Player's Complaint

Tried cashing out 50$ in winnings, they deposited 0.56 cents!

Read the casino review

4 Responses

User icon
ThePOGG
August 14, 2019

Hi yoshka - welcome to ThePOGG.com!

Can you provide more information about this issue? Have you contacted the operator to resolve the situation? What did they say?

Thanks,

ThePOGG

User icon
ThePOGG
August 23, 2019

Hi yoshka,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
Yoshka
August 23, 2019

Thank you but no need, they paid me the correct amount now.

User icon
ThePOGG
August 26, 2019

Hi Yoshka,

Thanks for letting us know - it is appreciated!

ThePOGG

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Agreement

Yoshka consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Zodiac
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • Apollo Entertainment Limited

August 14, 2019

United Kingdom country flag

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.