138.com Casino Review

Our reviewer reports Neteller withdrawals paid out within 24 hours once security verification is complete.

Banking options available - Credit/Debit cards, UKash, Skrill (Moneybookers), Neteller and Bank Transfers

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Our reviewer reports positive experiences with 138.com customer support, however they did detail one instance wherein and submitted document for security verification went unacknowledged for over a week.

Email Testing Record

• September 2019 - No response.
• May 2019 -No response.
• December 2018 - 33 minutes
• January 2016 - 2 hours 33 minutes
• June 2015 - 52 minutes
• November 2014 - 22 minutes
• June 2014 - 29 minutes
• June 2013 - 56 minutes
• January 2013 - 1st email - 2 hours 34 minutes

138.com hold the following gambling licenses :

• United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. 138.com currently use IBAS. You can find further information regarding this regulator's complaint policies here.
• Isle of Man Gambling Supervision Commission - The IoMGSC are one of the stronger regulatory authorities operating within the online gambling market. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with 138 Sun Games - AFGHANISTAN, ALBANIA, ANGOLA, AUSTRALIA, BELGIUM, BOSNIA AND HERZEGOVINA, BULGARIA, BURUNDI, CAYMAN ISLANDS, CHAD, CHINA, CONGO, CYPRUS, CZECH REPUBLIC, DEMOCRATIC PEOPLE’S REPUBLIC OF KOREA (NORTH), DENMARK, ESTONIA, ETHIOPIA, FRANCE, GUERNSEY, GUINEA, GUINEA-BISSAU, GUYANA, HAITI, HONG KONG, HUNGARY, IRAN, IRAQ, IRELAND, ISRAEL, ITALY, IVORY COAST (COTE D’IVOIRE), LAO, LATVIA, LESOTHO, LIBERIA, LIBYA, MACAO, MALI, MOZAMBIQUE, MYANMAR (BURMA), NEPAL, NIGER, NIGERIA, PALESTINIAN TERRITORY, PANAMA, PAPUA NEW GUINEA, PHILIPPINES, POLAND, PORTUGAL, ROMANIA, RUSSIA, SAO TOME & PRINCIPE, SAUDI ARABIA, SIERRA LEONE, SINGAPORE, SOMALIA, SPAIN, SUDAN, South Africa, SOUTH SUDAN, SWAZILAND, SWITZERLAND, SYRIA, TAIWAN, TAJIKISTAN, THE NETHERLANDS, TOGO, TURKEY, UGANDA, UKRAINE, USA AND ALL US TERRITORIES, VANUATU, VIETNAM, YEMEN AND ZAMBIA

Contact Information;

Affiliate Program - 138 Affiliates.

Players from United States NOT accepted.

138.com does not accept players from the following countries: Afghanistan, Asia, Albania, Algeria, Africa, American Samoa, Oceania, Angola, Antarctica, Australia, Belgium, Bosnia and Herzegovina, Brunei Darussalam, Cayman Islands, Chad, China, Congo, The Democratic Republic of The Congo, Cyprus, Czech Republic, Denmark, Estonia, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, Guadeloupe, Guam, Guernsey, Guinea, Guinea-bissau, Guyana, Haiti, Holy See (Vatican City State), Hong Kong, Hungary, India, Iran, Iraq, Ireland, Israel, Italy, Japan, Lao People's Democratic Republic, Latvia, Lesotho, Liberia, Libya, Mali, Martinique, Mexico, Mozambique, Myanmar, Nepal, Netherlands, Nigeria, Northern Mariana Islands, Norway, Palestinia, Panama, Papua New Guinea, Philippines, Poland, Portugal, Puerto Rico, Romania, Russian Federation, Saudi Arabia, Sierra Leone, Singapore, Somalia, South Africa, Spain, Sudan, Swaziland, Switzerland, Syrian Arab Republic, Taiwan, Province of China, Tajikistan, Togo, Turkey, Ukraine, United States, United States Minor Outlying Islands, Uruguay, Vanuatu, Virgin Islands, U.S., Yemen, Zambia.

138.com do publish the house edge/RTP figures for all of their slots games.

138.com do not offer a comp point program.

A very respectable score for a new outfit and well worth a look, 138.com are a venue to watch over the next few years.

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