Agent Spinner Casino REVIEW

Agent Spinner have no outstanding complaints at any of the major mediation portals.

ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for Agent Spinner Casino as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.

Agent Spinner state that their withdrawals to ewallets take place the same day as the request.

Minimum withdrawal - ?

Maximum withdrawal - ?

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), EcoPayz, Trustly, PaySafeCard, Bank Transfer.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Agent Spinner Casino use Net Entertainment, Microgaming, QuickSpins, Play N Go, Yggdrasil Gaming, NextGen Gaming, Betsoft and Elk Studios software.

Game selections are as follows:

Email Testing Record

• January 2021 - No response.
• June 2020 - No response .
• September 2019 - 1 hour 25 minutes.
• May 2019 - 1 hour 22 minutes.
• December 2018 - 9 minutes
• August 2018 - 21 minutes.

Agent Spinner Casino hold the following gambling licenses :

• United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Agent Spinner Casino currently use IBAS. You can find further information regarding this regulator's complaint policies here.
• Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. ThePOGG.com acts as the ADR service used by Agent Spinner for their MGA license. You can find further information regarding this regulator's complaint policies here.

Players from United States NOT accepted.

Agent Spinner does not accept players from the following countries: Afghanistan, Asia, Algeria, Africa, American Samoa, Oceania, Australia, Belgium, Bouvet Island, British Indian Ocean Territory, Bulgaria, Comoros, Cyprus, Czech Republic, Denmark, Ecuador, Estonia, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, Germany, Greece, Greenland, Guam, Holy See (Vatican City State), Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Jordan, Democratic People's Republic of Korea, Republic of Korea, Kuwait, Libya, Malaysia, Montenegro, Myanmar, New Caledonia, Nigeria, Northern Mariana Islands, Pakistan, Palestinia, Philippines, Poland, Portugal, Puerto Rico, Romania, Singapore, Slovenia, Somalia, South Africa, South Georgia and The South Sandwich Islands, Sudan, Syrian Arab Republic, Turkey, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Western Sahara, Yemen.

Contact Information:

Despite it being required by their UKGC license, Agent Spinner Casino do not publish the RTP figures for all of their games.

Agent Spinner Casino do not appear to offer any form of comp point program.

The casinos operating on the MT SecureTrade white label have garnered a good reputation over several years of operation and their licensors are credible and, in the main, player focused. That we function as an ADR service for this license provider under their MGA license gives us a very high degree of confidence that players signed-up with Agent Spinner will be treated fairly.

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