OVERALL VERDICT
6.50/10

TRUSTWORTHINESS
7/10

Ad disclosure – We may earn commission if you sign-up via our links. Terms and Conditions apply. Please gamble responsibly.

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OVERALL VERDICT

6.50/10

PAYOUT SPEED

9/10

Customer Service

0/10

Bonuses

7/10

Software

10/10

Licensing

2/10

WEBSITE

baocasino.com

HISTORICAL OWNERSHIP

Direx N.V.

OWNERSHIP

Dama N.V.

AFFILIATE PROGRAM

Bao Casino Affiliate

This casino is not available!

This gambling operator does not accept players from your country.

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– No player complaints requiring operator intervention received so far!

–

– Withdrawals take over 24 hours.

– Email support takes longer than average to respond.

– No effective regulation. Licensed in name only.

Bao Casino Casino Review

Name: Bao Casino Casino Review
Item: Bao Casino
Rating: 6.50
Author: ThePOGG

Review last updated - July 2022.

OVERVIEW | 6.50/10

Bao Casino is a casino operated by Dama N.V. It is licensed by Curacao Egaming in Curacao. It offers an extensive selection of games from: Net Entertainment, Microgaming, BGaming, EG, 2by2, Playson, BigTimeGaming, Yggdrasil, Play 'N Go, Endorphina, Spinomenal, 1x2 Gaming, Booming Games, BetSoft, Amatic, Ezugi, GameArt, Quickspin, Iron Dog Studios, Belatra, Habanero and Evolution Gaming across the Slots, Live, Video Poker and Jackpot categories. The site features a: purple, white and yellow colour scheme and the brand logo is simply its name in white lower case letters on a purple background.

TRUSTWORTHINESS | 7/10

Bao Casino run on a license we have a positive relationship with and offer player friendly terms and conditions. As such their Trustworthiness will start at 6 and move up 1 point for every 6 months without unresolved issues to a maximum of 8.

Predatory KYC deadline - "9.5 You must maintain your account and keep your details up-to-date. We reserve the right to make a phone call to the number provided in your user account, which at our own discretion can be a necessary part of the KYC procedure. Until the account is fully verified, no cashouts will be processed. In case the provided phone number is incorrect, missing or false or the player will not answer the phone call, we reserve the right to confiscate your winnings and/or disable your user account. We will make reasonable efforts trying to contact you regarding the withdrawal of the funds, but if we are not able to reach you (by email or phone) in two (2) weeks, the funds will be retained by the Company, since you have failed to pass the KYC procedure." - 23/04/2020. There are many legitimate reasons that a player may not respond promptly. It is fine for the operator to close the account to further activity until such time as verification has been completed. It is not okay for the operator to assert ownership over balances simply because KYC has not been completed within an arbitrary time frame.

Dormancy policy - "14.1 An inactive (dormant) account is a Player Account which a player has not logged into or logged out of for twelve (12) consecutive months. If your Player Account is deemed to be inactive, the Casino reserves the right to charge a monthly administrative fee of €10 or the equivalent in another currency (or the current balance of your account, if less) as long as the balance of your account remains positive." - 23/04/2020

BetChain hold a very week license and as such cannot hold a Trustworthiness score higher than 7.

BONUSES | 7 / 10

100% up to €200
Max Bonus	200
Min Deposit	15
Max Bet	2
Type	Cashable
Wagering	40xb

Deposit Method Restrictions:

Country/Regional Restrictions:

Full Bao Casino bonus review

Terms and Conditions

The Bao Casino Welcome Bonus is 100% up to €200 plus 20 complimentary spins on Northern Lights.

The minimum deposit to receive this bonus is €15.

This bonus roller bonus has a wagering requirement of 40xBonus and 30xwinnings for the complimentary spins.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum bet term associated with these bonuses is €2 per single round of play.

There is no maximum win term associated with these bonuses and you can win a maximum of €50 from the complimentary spins.

The bonuses are cashable.

These bonuses expire after 7 days.

Players from: Sweden are not eligible for these bonuses.

Game Weightings:

Slots not listed below 100%

table games, classic slots and video poker 5%

300 Shields, Adventure Palace, Apens, Avalon, Avalon II, Beautiful Bones, Big Bang, Bloodsuckers, Book of Dead, Castle Builder, Castle Builder II, Champion of the Track, Cool Buck, Dead or Alive, Devil's Depght, Dr. Jekyll & Mr. Hyde, Dragon Ship, Eggomatic, Forsaken Kingdom, Gems Odyssey, Gems Odyssey 92, Golden Legend, Guns N' Roses, Happy Halloween, High Society, Hopday Season, Hot Ink, Hugo 2, Immortal Romance, Jack Hammer, Jack Hammer 2, Jackpot 6000, Jimi Hendrix, Kings of Chicago, Loaded, Lucky Angler, Medusa, Medusa II, Mega Joker, Moon Princess, Multifruit 81, Ninja, Ozwin’s Jackpots, Peek-a-Boo, Pimped, Pinocchio, Playboy, Pocket Dice, Queen of Gold, Ragnarok, Reactoonz, Riches of RA, Robin Hood: Shifting Riches, Royal Masquerade, Scarab Treasure, Scrooge, Sea Hunter, Secret of the Stones, Simsalabim, Spectacular Wheel of Wealth, Stardust, Super Nudge 6000, Terminator 2, The Reel Steal, The Wish Master, Thunderstruck, Thunderstruck II, Tomb Raider, Tomb Raider Secret of the Sword, Tower Quest, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant, Panda, Untamed Wolf Pack, Vikings Go Berzerk, Wheel of Wealth, Wheel of Wealth, Special Edition, Who SpunIt Plus, Zombies, Rocket Dice, Fruitbat Crazy, Max Quest: Wrath of Ra, Spinfinity Man, Split Way Royal, Sugar Pop, Sugar Pop 2: Double Dipped, Super 7 Blackjack, Take The Bank, Tens or Better, Three Card Rummy, Triple Edge Poker, Vip European Roulette, Zoom Roulette, 1429 Uncharted Seas, Mega Boy, Roo Riches, Super Fast Hot Hot Respin, Tree of Fortune, Vegas High Roller, Devil's Delight, Reel Rush 2, Scudamore's Super Stakes, Serengeti Kings, Single Deck Blackjack Professional Series, The French Roulette, TXS Hold'em Professional Series, Baker's Treat, Eye of the Kraken, Pearls of India, Rage to Riches, Jade Butterfly, Wild Swarm, African Quest, Agent Valkyrie, Astro Legends: Lyra and Erion, Art of the Heist, Bikini Party, Book of Oz, Bookie of Odds, Break Da Bank Again Respin, Craps, Dragon Dance, Magic of Sahara, Peek-a-Boo - 5 Reel, Pets Go Wild, Reel Gems, Retro Reels, Diamond Glitz, Retro Reels Extreme Heat, Vampire: The Masquerade - Las Vegas, Village People Macho Moves, Wild Orient, Zombie Hoard, Skulls Up!, Three Musketeers, Kingmaker, Lil Devil, Cupids Strike 2, Divine Forest, Lemur Does Vegas, Summer Splash, Mines of Gold, Alchymedes, Cazino Cosmos, Dark Vortex, Dwarf Mine, Double Dragons, Holmes and the Stolen Stones, Jackpot Raiders, Jokerizer, Spina Colada, The Dark Joker Rizes, The Royal Family, Tut's Twister, Vikings go to Hell, Vikings go Berzerk, Wicked Circus, Wolf Hunters, as well as all jackpot slots, all slots from the provider EGT 0%

BONUS: 100% up to €200

T&CS APPLY

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Value to Player for:

$15.61

Bonus Value

low roller

high

mid roller

high

high roller

high

superhigh roller

high

Payout Speed: 48 hours | 9 / 10

The Bao Casino website states that withdrawals will be processed within 48 hours.

Minimum withdrawal - €20.

Maximum Withdrawal - €2k/day, €7.5k/week, €15k month excluding progressive jackpot wins.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 10 / 10

Bao Casino use Net Entertainment, Microgaming, BGaming, Playson, BigTimeGaming, Yggdrasil, Play 'N Go, Spinomenal, Booming Games, BetSoft, Amatic, Quickspin, and Evolution Gaming.

Game selections are as follows:

Jackpots - 242

Instant

Table Games – 31

Slots – 2088

Video Poker – 7

Live – 144

Customer Service | 0 / 10

Email Testing Record

January 2021 - No response.
June 2020 - 6 minutes.
April 2020 - 1 hour 18 minutes.

Licensing | 2 / 10

Bao Casino hold the following gambling licenses :

Curacao eGaming - Bao Casino are licensed by CMS Trust, one of the Curacao eGaming Master License holders that is generally unresponsive and uncooperative in the management of player complaints. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United States NOT accepted.

Bao Casino does not accept players from the following countries: Australia, British Indian Ocean Territory, France, French Guiana, French Polynesia, French Southern Territories, Germany, Israel, Lithuania, Netherlands, Netherlands Antilles, Slovakia, South Africa, Spain, Sweden, Ukraine, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, British, Virgin Islands, U.S..

Contact

Contact Details:

Email :

[email protected]

Slots RTP

Bao Casino give the RTP only for those games that have them built into their help files.

Comp Points

Bao Casino do not appear to offer a comp points system for all players.

Closing Thoughts

Bao Casino are a new property running on a platform we have a positive relationship with. They do charge a €10 per month dormancy fee after 12 months of inactivity which customers should be aware of.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

+ 27 more

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

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COMPLAINTS

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Bao Casino Casino Review

OVERVIEW | 6.50/10

TRUSTWORTHINESS | 7/10

BONUSES | 7 / 10

100% up to €200

Terms and Conditions

Payout Speed: 48 hours | 9 / 10

Software | 10 / 10

Customer Service | 0 / 10

Licensing | 2 / 10

Restricted Countries

Contact

Slots RTP

Comp Points

Closing Thoughts

Associated By Company

Other Associations

COMPLAINTS