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– ThePOGG.com can issue legally binding rulings on player complaints under the MGA license.

– Cooperative with player complaints.

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– Operator subject to strong regulatory requirement.

– Email support takes longer than average to respond.


Cashmio Casino Review

Review last updated - May 2021.

OVERVIEW | 7.20/10


Wishmaker previously ran on the MT SecureTrade platform but is currently operated by the Bethard group. It holds a license with the MGA. They offer a limited selection of games by providers including: Play 'n Go, NYX Gaming, Yggdrasil, Quickspin, Thunderkick, Scientific Games, ELK StudiosNet Entertainment and Microgaming. Cashmio Casino's website features a bright colour palette of: orange, blue, green and grey. The homepage features a large animation at the top with several fanciful characters. The logo is their name with a gradiated orange from dark at the bottom to lighter at the top.

TRUSTWORTHINESS | 8/10


Below we highlight the terms that players should be aware of when playing with Bethard run properties.

Vague or Awkward Terms - Term 3.9 "We reserve the right to limit the number of free payouts per customer within a specific time period determined by us. We also reserve the right to charge an increased fee for payouts to bank accounts held with banks located outside the European Union countries." Casinos should give exact information of such things on their site and not be so vague that they can change this at will. This is not in the best interests of customers.

BONUSES | 6 / 10


Deposit Method Restrictions:
Neteller, PaySafeCard, Skrill
Country/Regional Restrictions:
This bonus is only available to residents of the following countries: United Kingdom
T&Cs

Terms and Conditions

The Cashmio Welcome bonus currently consists of a bonus of 150 complimentary spins on Starburst. Alternative bonuses available for non-UK players.

The minimum deposit that will trigger the bonus is £20.

This complimentary spins have a wagering requirement of 45xwinnings.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

The maximum allowed bet is £5 on any single round of play.

There is no maximum win on either the deposit bonus or the complimentary spins.

The bonus is cashable.

Only players from the following countries are eligible to receive this bonus - United Kingdom. Alternative bonuses available for non-UK players

Players depositing via Neteller, PaySafeCard or Skrill are not eligible to receive this bonus.

Bonus and associated winnings will expire after 7 days if the associated wagering requirements are not completed.

Game Weightings:

  • Slots and Jackpot Slots 100%
  • All games in the “classic slots” category 50%
  • Bloodsuckers, 1429 Uncharted Seas, Jackpot Jester 6000, Jackpot Jester Wild Nudge Dead or Alive 50%
  • All tables games 0%
  • All video pokers 0%
  • Super Monopoly Money, Kings of Chicago, White Rabbit 0%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


Payout Speed: 24 hours | 10 / 10


Using Neteller all of our reviewers report withdrawal normally paid within 24 hours.

Maximum withdrawal - None Given.

Minimum withdrawal - None Given.

Banking options available - Visa/Mastercard, Euteller, Trustly, Skrill, Neteller, EcoPayz, Paysafecard, iDeal, Poli, Instadebit and iDebit

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 7 / 10


Cashmio Casino use Net Entertainment software for their instant play casino. They also add in a selection of slots games from BetSoft, IGT, Microgaming, Play N Go, Quickspin, NYX Gaming Sheriff and NextGen.

Game selections are as follows:

Instant

Table Games – 13

Slots – 535

Video Poker – 7

Jackpots - 23

Live - 14

Customer Service | 1 / 10


Email Testing Record

  • January 2021 - 3 days, 13 hours 5 minutes
  • June 2020 - No response .
  • September 2019 - 1 hour 25 minutes.
  • May 2019 - 1 hour 22 minutes.
  • December 2018 - 9 minutes
  • November 2016 - 2hours 19 minutes
  • July 2016 - 1 hour 21 minutes

Licensing | 10 / 10


Cashmio Casino hold the following gambling licenses:

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Cashmio currently use ThePOGG.com and IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. ThePOGG.com acts as the ADR service used by Cashmio for their MGA license. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

Cashmio does not accept players from the following countries: Australia, Germany, Guam, Hong Kong, India, Iran, Iraq, Ireland, Israel, Italy, Jordan, Kuwait, Marshall Islands, Netherlands, Nigeria, Northern Mariana Islands, Pakistan, Philippines, Portugal, Puerto Rico, Romania, Singapore, South Africa, Spain, Sweden, Syrian Arab Republic, Turkey, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Yemen.

Contact


Contact Details:

Email : [email protected]

Slots RTP


Cashmio give some but not all of the RTPs for their games.

Comp Points


Cashmio Casino do not appear to offer a comp points system for players.

Closing Thoughts


While we do not endorse all of the terms and conditions that the Bethard platform has chosen to include, the vast majority of players are unlikely to be adversely impacted by these terms. Generally players seem to experience positive things when playing with this group.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

COMPLAINTS

Cashmio
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Cashmio - Delay

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Cashmio - DO NOT PLAY AT CASHMIO CASINO!!

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Cashmio
Resolved

Cashmio - Unfair action on tournament

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Cashmio
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Cashmio - responsible gambling

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