Casino Winner Casino REVIEW

In early 2018 a representative from the Betsson group - the owners of Casino Winner - reached out to this service and with their help we have managed to review and resolve all historic complaint issues with this group. We now have a strong, positive, working relationship with this group that will allow us to assist players with complaint issues. As such we're very happy to welcome all the properties being run by this group to Recommended status.

Casino Winner's website states that withdrawals take up to 5 BUSINESS days to process hence the 7 days quoted to allow for weekends.

Maximum Withdrawal - €10, 000 in 24 hours.

Minimum Withdrawal - €20.

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, PaySafeCard, iDeal and bank transfer - the website indicates in the payments section that only withdrawals by bank transfer are available.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Casino Winner use Net Entertainment software for their instant play casino, but bolt on a series of Microgaming IGT, Play 'N Go, Evolution, Red Tiger, Thunderkick, NYX Gaming, Yggdrasil, iSoftBet, Leander Games and Scientific Games. Check out our Net Entertainment Software Review.

Game selections are as follows:

Email Testing Record

• January 2021 - 33 minutes.
• June 2020 - No response .
• September 2019 - 45 minutes.
• May 2019 - 7 minutes.
• November 2018 - 17 minutes.
• April 2018 - 10 minutes.
• November 2016 - 34 minutes
• June 2015 - 9 minutes
• November 2014 - 22 minutes
• June 2014 - 6 minutes
• December 2013 - 19 minute
• October 2013 - 16 minutes

Casino Winner hold the following gambling licenses :

• Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Players from United States NOT accepted.

Casino Winner does not accept players from the following countries: Afghanistan, Asia, Algeria, Africa, Angola, Australia, Austria, Bahrain, Belgium, China, Cuba, Czech Republic, Denmark, Eritrea, Estonia, Ethiopia, Finland, France, French Guiana, French Polynesia, French Southern Territories, Georgia, Germany, Greece, Guadeloupe, Guyana, Hong Kong, Hungary, Indonesia, Iran, Iraq, Italy, Jordan, Democratic People's Republic of Korea, Kuwait, Latvia, Libya, Lithuania, Malaysia, Martinique, Mauritania, Mauritius, Morocco, Netherlands, Netherlands Antilles, Norfolk Island, Oman, Pakistan, Portugal, Qatar, Reunion, Romania, Rwanda, Saudi Arabia, Somalia, South Africa, Spain, Sudan, Tunisia, Turkey, United Arab Emirates, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Yemen.

Contact Details:

Casino Winner publish the house edge figures for all of their Net Entertainment slots games.

Casino Winner do not appear to offer any form of comp point program.

Casino Winner have a positive reputation as part of the Betsson group. Players should note that the website indicates that withdrawals can only be made using bank transfer - it is worth checking this with support. We cannot create an account with this operator since they cannot accept UK players and therefore you would need to clarify this for yourself. Also be aware that if more than 30 withdrawals are actioned in a month a 2% admin fee will be charged on subsequent withdrawals. Customers report positive treatment at the hands of this group which bodes well for those looking for somewhere new to signup and play.