Diamond 7: Deposit Guarantee
Diamond 7 hold our Deposit Guarantee seal. This means that if you are treated unfairly by this operator ThePogg.com will return your deposits. For full terms click here.
Diamond 7 Casino
Players from Canada are welcome at Diamond 7 casino.
Review last updated – June 2020.
Diamond7 Casino was established in 2015 and is part of the Imperium Network Solutions Group. Diamond 7 Casino is licensed by Curacao eGaming and the UKGC. They provide a range of games from: NetEnt, Betsoft, Leander Gaming and NYXGaming. They currently have no complaints logged at any of the major gambling portals.
ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for Diamond7 Casino as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.
Diamond7 casino have accepted ThePOGG Deposit Guarantee seal. This means that they've agreed in advance that they will discuss player complaints as long as they have written permission from the player and no funds will be confiscated from players without clear breach of terms. In return we guarantee your deposits with Diamond7 casino. Read more about our guarantee here.
Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.
You can see the latest updates to Diamond7's terms and conditions here.
|100% up to £100|
|25 complimentary spins on Hotlines|
|# of Spins||25|
The Diamond7 Welcome bonus currently consists of a bonus of 100% up to £100 plus 25 complimentary spins on Hotlines.
The minimum deposit that will trigger the bonus is £20.
This bonus has a wagering requirement of 35x(deposit+bonus) for the deposit bonus and 35xwinnings for the complimentary spins.
The bonus is structured so that only wagering with bonus funds, which are stacked beneath the deposited funds, counts towards the wagering requirement. This also means that bonus restrictions, do not apply while you are wagering with your deposited funds. In other words as long as you are only using deposited funds you can withdraw at any time you like. (The standard bonus structure where all funds are locked until wagering requirements have been completed are used for non-UK players.)
The maximum allowed bet is £5 on any single round of play.
There is no maximum win on either the deposit bonus and the complimentary spins have a maximum win of £50.
The bonus is cashable.
Only players from the following countries are eligible to receive a bonus - United Kingdom
Bonus and associated winnings will expire after 30 days if the associated wagering requirements are not completed.
- *Slots 100%
- Table Games 0%
- Video Poker Games 0%
- Other 5%
- Scratchcards & Keno 100%
- All progressive jackpot games 0%
- *300 Shields, Big Bad Wolf, Blood Suckers, Bloodsuckers II, Dead or Alive, Jackpot 6000, Kings of Chicago, Lucky 8 Line, Secrets of the Stones, Super Nudge 6000, Victorious, Santa Paws & Boom Brothers 20%
- Beautiful Bones, Big Bang, Boxo, Castle Builder I, Castle Builder II, Champion of the Track, Cook Buck, Crime Scene, Dallas, Devils Delight, Dragons Myth, EggOMatic, Forsaken Kingdom, Fruits Gone Wild, Lucky Angler, Peek-a-Boo, Relic Raiders, Robin Hood, Scrooge, Stardust, The Lost Riches of Amazon, The Wish Master, Tomb Raider Secret of the Sword, Tower Quest, Twin Joker, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant Panda, Untamed Wolf Pack, Valkyries of Odin, White Rabbit & Zombie Rush 0%
Available to newly registered players only.
Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.
BONUS CODE: NACLAIM BONUS
Payout Speed: 48-72 hours
Diamond 7 Casino state on their website that it takes up to 48 hrs to accept a withdrawal - it does not state how long it takes to process a withdrawal once it has been accepted and therefore, we have assumed another 24 hours.
Maximum Withdrawal - Not listed. Casino states that there is a maximum withdrawal but customers should contact support for them at any given time.
Minimum Withdrawal - £30
Banking options available - Credit/Debit cards, Neteller, UKash, POLi, Paysafecard and Bank Transfers.
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.CLICK HERE TO JOIN NETELLER
Diamond7 Casino use Net Entertainment software for their instant play casino and also include a selection of: Microgaming, Thunderkick, WHG, ELK Studios, Multicommerce, 2 by 2 Gaming, Aristocrat, Leander Gaming and NYX. Check out our Net Entertainment Software Review for more information.
Game selections are as follows:
Table Games – 79
Slots – 515
Video Poker – 10
Jackpot - 29
Live - 14
Email Testing Record
- June 2020 - won't answer without an account.
- September 2019 - 1 hour 43 minutes .
- May 2019 - 22 minutes .
- November 2018 - 20 minutes
- November 2016 - 2 hours 48 minutes
- December 2015 - No Reply.
- August 2015 - 31 minutes.
Diamond7 hold the following gambling licenses :
- United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Diamond7 currently use eCOGRA. You can find further information regarding this regulator's complaint policies here.
- Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. ThePOGG.com acts as the ADR service used by Diamond7 for their MGA license. You can find further information regarding this regulator's complaint policies here.
Players from Canada accepted.
Diamond 7 does not accept players from the following countries:Afghanistan, Algeria, American Samoa, Angola, Australia, Austria, Belgium, Bolivia, Bulgaria, Cuba, Denmark, Ecuador, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Ghana, Guam, Guyana, Indonesia, Iran, Iraq, Israel, Italy, Kenya, Laos, Latvia, Myanmar [Burma], Nigeria, Norfolk Island, Northern Mariana Islands, Pakistan, Panama, Panama Canal Zone, Papua New Guinea, Poland, Romania, Russia, Singapore, South Africa, Spain, Sri Lanka, Sudan, Syria, São Tomé and Príncipe, Tanzania, Thailand, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, Uganda, United States, Vietnam, Yemen, Zimbabwe.
|Email :||[email protected]|
|Postal address:||Imperium Network Solutions, 415 Linen Hall, 162-168 Regent Street, London, United Kingdom.|
|Postal address:||Caddell Ltd NV, Van Engelenweg 23, Curacao.|
|Live Chat:||Available on casino website.|
RTP given for some but not all slots games.
Diamond 7 Casino do offer a comp points program and points are accrued at a rate of 3 for £10.
Diamond 7 Casino redeem the points at a rate of 200 for a £1.
Values given on the Diamond 7 Casino site for games weightings for accruing points is as follows: Roulette 0.25, Blackjack 0.50, Scratchcards 2.00, Slots 3.00, Video Poker and Video Poker Sidebet 1.00, Keno 2.00, Football Frenzy 1.00, Poker Dice 1.00, Super Hi Lo and Super Hi Lo Bonus 1.00, Wheel of Fortune 1.00, Virtual Racing 1.00, Six Ball 1.00, Hi Lo Money Spinner 1.00, Money Shot 1.00, High Roller 1.00, Pot Shot 1.00, Ride'm Poker 0.50, Bingo 1.00.
Diamond 7 Casino's comp points system is slightly better in value to the Playtech comp points system that we use as our bar for 7/10 but only for slots - it is not as valuable for other games hence the lower rating assigned.
The casinos operating on the Imperium Network Solutions platform have built a stellar reputation due to their fair approach to the player/operator relationship and experienced team. There are very few teams that we have worked with that hold as much of our respect. That we function as an ADR service for this license provider under their MGA license simply adds an extra layer of confidence that players signed-up with Diamond7 Casino will be treated fairly.
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