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– ThePOGG.com can issue legally binding rulings on player complaints under the MGA license.

– Cooperative with player complaints.

– Competitive incentives for registration.

– Withdrawals take over 24 hours.

– Email support takes longer than average to respond.

– Not subject to the strongest regulations.


Gioo Casino Casino Review

Review last updated - September 2021.

OVERVIEW | 8.58/10


Gioo Casino is a casino operated by N1 Interactive Ltd. It is licensed by the MGA in Malta. It offers an extensive selection of games from: Net Entertainment, QuickspinMicrogaming, Pragmatic Play, BetSoft, Evolution Gaming, Amatic, Endorphina, SoftSwiss, ELK Studios, EGT, Play 'N Go, Authentic Gaming, 1x2 Gaming, Booming Games, Hacksaw, Iron Dog Studios, No Limit, Novomatic, PG Soft, Push Gaming, Red Tiger, Relax Gaming, Yggdrasil, Gamomat, Revolver, Electric elephant, Silverback, Jade Rabbit, GamesInc, 4 the Player, Avatar 4x, Bang Bang Games, Dream Tech, Northern Lights, Reel Play, Reflex Gaming, True Lab, Boomerang Studios, Games Lab, Tom Horn Gaming, Petersons, Baddingo, BBGames and Thunderkick across the Slots, Live, Table, Video Poker and Jackpot categories. The Gioo Casino home page features a: black, white, orange, pink and purple palette and it is fairly simple and straightforward in design. The casino logo is its name all lower case bright white letters with a pink, orange and purple spiral to the left. Gioo Casino currently have no significant outstanding complaints at any of the major gambling portals.

TRUSTWORTHINESS | 10+


ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for Gioo Casino as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.

Players should be aware of the somewhat predatory KYC term found at this site: "We reserve the right to make a phone call to the number provided in your user account, which at our own discretion can be a necessary part of the KYC procedure. Until the account is fully verified, no cashouts will be processed. In case the provided phone number is incorrect, missing or false or the player will not answer the phone call, we reserve the right to confiscate your winnings and/or disable your user account. We will make reasonable efforts trying to contact you regarding the withdrawal of the funds, but if we are not able to reach you (by email or phone) in two (2) weeks, the funds will be retained by the Company, since you have failed to pass the KYC procedure. (23/09/2021)

Term 4 states: "If an account is closed, casino pays out any remaining funds to the verified bank account within 5 (five) working days at the latest. No fees would be charged for processing the pay-out. Your account has to be verified and to meet T&C. Otherway casino has right to hold withdrawal until necessary documents are provided or not to pay out due to violation of T&C." (23/09/2021) It is unclear whether balances may be retained by the casino if an account is not verified within the 5 days or if this happens after a period of more than 5 days - for this reason we feel it necessary to draw prospective players' attention to the term before signup.

BONUSES | 8 / 10


100% up to €100
Max Bonus 100
Min Deposit 20
Max Bet 1
Type Cashable
Wagering 40xB
Deposit Method Restrictions:
Neteller, Skrill.
Country/Regional Restrictions:
Croatia, Finland, Serbia, Sweden.

Terms and Conditions

The Gioo Casino Welcome bonus currently consists of a bonus of 100% up to €100 plus 100 complimentary spins on Bull in a China Shop allocated at 20 per day for 5 days.

Bonus code 1GOO must be entered to claim the bonus

.

The minimum deposit that will trigger the bonus is €20.

This bonus has a wagering requirement of 40xbonus and 40xwinnings for the complimentary spins.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is €1 on any single round of play during bonus play.

The maximum allowed win associated with the deposit bonus is €10,000; with the complimentary spins the maximum is €50.

Players from the following countries are not eligible to receive this bonus: Croatia, Finland, Serbia and Sweden.

Players deposting via Neteller and Skrill are not eligible to receive this bonus.

Bonus expires after 5 days and free spins after a day.

The bonus is cashable.

Game Weightings:

  • Slots 100%
  • Classic slots, table games and video poker 5%
  • 10001 Nights, 1429 Uncharted Seas, 3 Kingdoms – Battle of Red Cliffs, 3 Tiny Gods, WBC Ring of Riches, 300 Shields, 5 Families, Adventure Palace, African Quest, Age of Conques, Age of the Gods: Ruler of the Seas, Agent Valkyrie, Alchemy Blast, Alchymedes, Ambiance, Astro Legends: Lyra and Erion, Augustus, Avalon, Avalon II, Aztec Spins, Tens or Better, Baker's Treat, Beat the Beast, Mighty Sphinx, Beautiful Bones, Bikini Party, Black Horse, Black Horse Deluxe, Bombuster, Book of Oz, Book Of Shadows, Bookie of Odds, Break Da Bank Again Respin, Bronco Spirit, Buffalo Power Hold and Win, Castle Builder, Castle Builder II, Cazino Cosmos, Cool Buck, Crystal Cavern, Dark Vortex, Dead or Alive, Dead or Alive 2, Dead or Alive 2 Feature Buy, Diamond Blitz, Double Dragons, Dr. Jekyll & Mr. Hyde, Dragon Dance, Dragon Ship, Dragon Tiger, Dwarf Mine, Eggomatic, Elite of Evil: Portal of Gold, Extra Chilli, Eye of the Kraken, First Person Baccarat, First Person Craps, First Person Dragon Tiger, First Person Dream Catcher, First Person Mega Ball, First Person Roulette, First Person Top Card, Flemish Roulette, Flower Fortunes, Football Glory, Forsaken Kingdom, Frequent Flyer, Fruitbat Crazy, Gems Odyssey, Gems Odyssey 92, Gods Of Power, Goldaur Guardians, Golden Beauty, Golden Legend, Guns N' Roses, Happy Halloween, Hellcatraz, High Society, Holiday Season, Holmes and the Stolen Stones, Hot 4 Cash, Hot 777, Hot 777 Deluxe, Hot Ink, Hugo 2, Immortal Romance, Jack Hammer, Jack Hammer 2, Jackpot 6000, Jackpot Jester 200000, Jackpot Raiders, Jade Butterfly, Jimi Hendrix, Jokerizer, The Wheel of Steal, Jungle Gorilla, Kingmaker, Larry The Leprechaun, Le Kaffee Bar, Lil Devil, Loaded, Lucky Fridays, Magic of Sahara, Mahjong 88, Marching Legions, Medusa, Medusa II, Mega Joker, Monster Blast, Moon Princess, Multifruit 81, Ninja, Ozwin’s Jackpots, Panda, Pearls of India,Peek-a-Boo, Peek-a-Boo - 5 Reel, Pets Go Wild, Pimped, Pinocchio, Playboy, Queen of Gold, Rage to Riches, Razor Shark, Reactoonz, Reel Gems, Reel Heist, Reel Hero, Reel Rush 2, Reel Steal, Retro Reels, Retro Reels Diamond Glitz, Riches of RA, Robin Hood: Shifting Riches, Roo Riches, Royal Masquerade, Royal Mint, Santa Goes Wild, Scarab Treasure, Scrooge, Scudamore’s Super Stakes, Sea Hunter, Secret of the Stones, Serengeti Kings, Sisters of Oz Jackpots, Sisters of Oz Wowpot, Skulls Up!, Slot Vegas Megaquads, Solar King, Solar Queen, Solar Temple, Sonic Reels, Spectacular Wheel of Wealth, Spina Colada, Spinfinity Man, Stardust, Street Fighter II: The World Warrior Slot, Sugar Pop, Sugar Pop 2: Double Dipped, Super 7 Blackjack, Super Fast Hot Hot Respin, Surfin' Reels, Sweet Chilli, Take The Bank, Terminator 2, The Champions, The Dark Joker Rizes, The Hive!, The Mystic Hive, The Reel Steal, The Royal Family, The Wish Master, Three Card Rummy, Three Musketeers, Thunderstruck, Thunderstruck II, Tomb Raider, Tomb Raider - Secret of the Sword, Tower Quest, Trail Blazer, Tree of Fortune, Triple Edge Poker, Tut's Twister, Untamed Bengal Tiger, Untamed Crowned Eagle, Astro Boomers to the Moon, Joyful Joker, Moriarty Megaways, Sails of Fortune, Prosperity Pearls, Untamed Giant, Untamed Giant Panda, Untamed Wolf Pack, Vampire: The Masquerade - Las Vegas, Vegas High Roller, Victoria Wild, Vikings Go Berzerk, Vikings go to Hell, Wild Hot Chilli Reels, Martian Miner Infinity Reels, Book of Vikings, Max Dangerous and the Lost Relics, Alchemy Ways, Super 15 Stars, Aviator, Village People, Macho Moves, Wheel of Wealth, Wheel of Wealth Special Edition, White Rabbit, Robin Nottingham Raiders, Dragon Kingdom - Eyes of Fire, Retro Reels - Extreme Heat, Wicked Circus, Wild Orient, Wild Swarm, Jammin' Jars 2, Wilderland, Wolf Hunters, Wombaroo, Zombie Hoard, Lava Gold, Zoom Roulette and all EGT, Bonus Buy and Jackpot slots. 0%
  • Live Games 0%


BONUS: 100% up to €100
Try another casino
Value to Player for:
$17.64
Bonus Value
low roller
high
mid roller
high
high roller
mid
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n/a

Payout Speed: 72 hours | 8 / 10


Gioo Casino's website states that withdrawals to ewallets may take up to 3 days to process.

Minimum withdrawal – €20 - this is slightly higher than the norm.

Maximum withdrawal – €5,000 per day; €10,000 per week; €30,000 per month. Winnings of €30,000+ will be paid out in installments of €30,000 per month.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 10 / 10


Gioo Casino use Pragmatic Play, BetSoft, Evolution Gaming, Amatic, Endorphina, SoftSwiss, ELK Studios, EGT, Play 'N Go, Authentic Gaming, 1x2 Gaming, Booming Games, Hacksaw, Iron Dog Studios, No Limit, Novomatic, PG Soft, Push Gaming, Red Tiger, Relax Gaming, Yggdrasil, Gamomat, Revolver, Electric elephant, Silverback, Jade Rabbit, GamesInc, 4 the Player, Avatar 4x, Bang Bang Games, Dream Tech, Northern Lights, Reel Play, Reflex Gaming, True Lab, Boomerang Studios, Games Lab, Tom Horn Gaming, Petersons, Baddingo, BBGames and Thunderkick . Check out our Net Entertainment Software Review, Microgaming Software Review and BetSoft Software Review.

Game selection is as follows:

Instant

Table Games – 63

Slots – 1113

Video Poker – 31

Jackpot – 500

Live – 107

Customer Service | 0 / 10


Email Testing Record

  • Septmeber 2021 - No response.

Licensing | 7 / 10


Gioo Casino hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. ThePOGG.com acts as the ADR service used by Gioo Casino for their MGA license. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

Gioo Casino does not accept players from the following countries: Anguilla, Australia, Belgium, Czech Republic, France, French Guiana, French Polynesia, French Southern Territories, Israel, Italy, Jersey, Lithuania, Slovakia, Slovenia, Spain, Turkey, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Contact Information:

Email : [email protected]

Slots RTP


Gioo Casino does not appear to give the R.T.Ps for their games.

Comp Points


Gioo Casino offer a 10 level loyalty program - for further information we direct you to their customer support.

Closing Thoughts


Gioo Casino are licensed by the MGA in Malta and they have made a positive start to their career in the online gambling market. Players from Sweden, Finland, Croatia and Serbia are exempt from claiming any bonuses as are players deposting via Neteller or Skrill. Players winning progressives will be paid in full but large wins on other methods will be paid out in instalments of €30,000 per month until the full amount is removed. Be sure that you are able to comply with the KYC timescale before signup at the risk of losing your balance if you cannot meet the deadline set.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

COMPLAINTS

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