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blacklisted casino thepogg

This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

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– ThePOGG.com can issue legally binding rulings on player complaints under the MGA license.

– No player complaints requiring operator intervention received so far!

– Operator subject to strong regulatory requirement.

– Email support takes longer than average to respond.


Playzee Casino Review

Review last updated - June 2020.

OVERVIEW | 5.46/10


Playzee Casino runs on the White Hat Gaming Platform. Playzee Casino is dual licensed: in Malta by the  MGA and in Great Britain by the UKGC they use ThePogg as their ADR for non UK customers and eCogra for UK customers. They provide a range of games from: NetEnt, Microgaming, Thunderkick, WHG, ELK Studios, Multicommerce, 2 by 2 Gaming, Merkur, Lightning Box, Just for the Win, Genesis, Foxium, Big Time Gaming, Micro, Aristocrat, Leander Gaming and NYX. Their site has a simple design based around a colour palette of: turquoise, gold, black and white - their logo is their name in black and gold.

TRUSTWORTHINESS | 3/10


ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for Playzee Casino as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.

Playzee casino have chosen to continue to support affiliates that were identified conducting marketing activity intended to target gambling addicts and channel them to unlicensed operators that would accept their play. We consider the activities of these affiliates to be entirely immoral and it to be a highly questionable decision for any operator to continue to partner with them.

BONUSES | 6 / 10


100% up to €300
Max Bonus 300
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 35x(D+B)
Deposit Method Restrictions:
Neteller; Skrill
Country/Regional Restrictions:

BONUS: 100% up to €300
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Value to Player for:
£4.86
Bonus Value
low roller
mid
mid roller
mid
high roller
high
superhigh roller
high

Payout Speed: 5 days | 6 / 10


Playzee Casino appear to process withdrawals to ewallets within 72 hours though the information on site is not hugely clear so it is worth checking with support before sign up.

Maximum Withdrawal - €2500 per week.

Minimum Withdrawal - €10

Banking options available - Credit/Debit cards, Neteller, Skrill, PaySafeCard, Interac Online, Trustly, dotpay, SoFort and Bank Transfers.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 10 / 10


Playzee Casino use Net Entertainment software for their instant play casino and also include a selection of: Microgaming, Thunderkick, WHG, ELK Studios, Multicommerce, 2 by 2 Gaming, Aristocrat, Leander Gaming and NYX. Check out our Net Entertainment Software Review for more information.

Game selections are as follows:

Instant

Table Games – 79

Slots – 515

Video Poker – 10

Jackpot - 29

Live - 14

Customer Service | 0 / 10


Email Testing Record

  • June 2020 - won't answer without an account.
  • June 2019 - 22 minutes .

Licensing | 10 / 10


Playzee Casino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Playzee currently use eCogra. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. ThePOGG.com acts as the ADR service used by Playzee for their MGA license. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

Playzee does not accept players from the following countries: Afghanistan, Asia, Albania, Algeria, Africa, American Samoa, Oceania, Angola, Australia, Bahamas, Belgium, Bolivia, Botswana, Bulgaria, Cambodia, Cuba, Denmark, Ecuador, Estonia, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, Germany, Ghana, Guam, Guyana, Hungary, Indonesia, Iran, Iraq, Israel, Italy, Kenya, Democratic People's Republic of Korea, Lao People's Democratic Republic, Latvia, Lithuania, Martinique, Myanmar, Nigeria, Northern Mariana Islands, Pakistan, Palestinia, Panama, Papua New Guinea, Poland, Portugal, Reunion, Romania, Russian Federation, Sao Tome and Principe, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sudan, Sweden, Syrian Arab Republic, Tanzania, United Republic of, Thailand, Trinidad and Tobago, Tunisia, Turkey, Uganda, United States, United States Minor Outlying Islands, Vanuatu, Viet Nam, Virgin Islands, U.S., Yemen, Zimbabwe.

Contact


Contact Information:

Email : [email protected]

Slots RTP


Playzee appear to provide the RTPs for their slots games.

Comp Points


Playzee Casino do not appear to offer a comp points program for all players.

Closing Thoughts


We are uncomfortable continuing to associate our service with any operator that works with affiliates that have actively tried to target gambling addicts and channel them to rogue, unlicensed operators. These affiliates have chosen to engage a marketing strategy that is totally immoral and simply removing the offending content does not undo the harm they've done. Furthermore, given that the VAST majority of operators whose attention we brought to this issue immediately acted to terminate their relationship with the offending affiliates, PlayZee have put themselves in a questionable minority by deciding to overlook these activities and continuing to partner with these sites.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

Playzee
Resolved

Playzee - withdrawal stalling behavior

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Playzee
Resolved

Playzee - I want to get my money back

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Playzee
Resolved

Playzee - Not possible to withdraw blocked account

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Playzee
Resolved

Playzee - My withdrawal

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