English in United States
Declined - This player has already submitted their complaint to the operator's ADR. As such they should conclude their complaint with the ADR.
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Hello IBAS team,
I’ve deposited £3200 last Saturday and now it’s been one week, 10Bet is refusing to return my deposit and winning altogether £6100.
I’ve submitted all my documents and my partner documents and now I reached a point I exhaust all my energy. Since morning I called them atleast 4 times and send atleast 20 emails.
Could you please start process against 10Bet. Happy to provide all the details and happy to raise a ticket.
My username is [EDIT].
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varshachavda consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
October 8, 2018
Hi varshachavda - welcome to ThePOGG.com!
We are not IBAS and if you've already submitted your complaint to IBAS you need to await the outcome of their ruling.