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22Bet - Software glitch/Missing funds
Ruling
Declined - We're always happy to help where we are needed, but you need to have exhausted the option of working with the operator before asking us to step in.
Read our 22Bet Review.
Player's Complaint
The issue that I have experienced was Yesterday on 12:22 am pakistani time 7:22 pm utc .. I won my bet on evolution gaming Free bet blackjack table on 22bet casino and my bet was also settled.. But for 10 to 15 seconds my Internet was disconnected so when it again connected I was showing my bet but my winnings were missing.. And I won that bet of 8$.. And I immediately took screenshot and contacted to costomer support of Evolution gaming and they said yes your bet was settled and you won 86$ profit and it will be added after few moments after login again and clean your cookies etc.. And I tried but didn't get my winnings.. So I again connected them and they said contact to casino costomer care because its finance issue and from our end its already settled.. Plz check this and give my money back
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Agreement
Salman8277 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- 22Bet
- Curacao eGaming
- Marikit Holdings Ltd
January 6, 2021
Hi salman8277 - welcome to ThePOGG.com!
We are not the customer service department for any operator - least of all one that we have blacklisted. You need to contact the operator's customer service to resolve your issue.
Thanks,
ThePOGG