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24M Casino - No withdrawal option or response

Ruling

Found for the Player - Despite our repeated efforts to contact 24M Casino to discuss this issue we have received no response whatsoever from the operator.

Read our 24M Casino Review.

Player's Complaint

I signed up deposited fine submitted all documents now just no response whatsoever I have submitted a complaint to the curaçao gambling board can you help please

Read the casino review

2 Responses

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thepogg
August 8, 2021

Hi Imwoods33 - welcome to ThePOGG.com!

Please ensure you have read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.

As a UK citizen you should only be playing with operators that hold a UKGC license. 24M Casino do not hold a UKGC license and as such are breaking UK law by accepting your custom.

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

User icon
thepogg
September 5, 2021

Hi Imwoods33,

Unfortunately after repeated efforts to contact the operator to discuss this issue we have received no response what-so-ever. At this juncture we have no reasonable expectation of this changing.

Sorry we could not be of further help.

ThePOGG

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Agreement

lmwoods33 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • 24MCasino

August 7, 2021

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