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4Crowns Casino - withdrawal

Ruling

Found for the Player - Despite our repeated efforts to contact 4Crowns Casino to discuss this issue we have received no response whatsoever from the operator.

Read our 4Crowns Casino Review.

Player's Complaint

I withdrew these funds on the 18th September 2022 they have a 21 days policy and it has been well over that. Now they are ignoring my e mails their contact number does not exist anf they still havnt paid me.

Read the casino review

2 Responses

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thepogg
October 22, 2022

Hi maltamag66 - welcome to ThePOGG.com!

Please read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.

As a UK citizen you should only be playing with operators that hold a UKGC license. 4Crowns Casino do not hold a UKGC license and as such are breaking UK law by accepting your custom.

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

User icon
thepogg
November 19, 2022

Hi maltamag66,

Unfortunately after repeated efforts to contact the operator to discuss this issue we have received no response what-so-ever. At this juncture we have no reasonable expectation of this changing.

Sorry we could not be of further help.

ThePOGG

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Agreement

maltamag66 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • 4 Crowns
  • 4 Crowns Casino Ltd

October 21, 2022

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