BetAMo - deposit

Ruling

Resolved - This player has become non-responsive to our requests for further information. As such we assume that they have managed to resolve their complaint.

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Player's Complaint

I made a deposit 07.08.2019 at 6:03 through the electronic wallet ecopayz contacting the casino BETAMO I did not get the answer where are my money which I deposited I also contacted ecopayz and I received the answer payment was successful and on the player's account I still do not have funds where I know how such wallets work. The deposit should be immediate and it's been 6 hours and I am still writing that I am waiting for you to consider my complaint as soon as possible [EDIT]

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5 Responses

ThePOGG

August 8, 2019

Hi basia87 - welcome to ThePOGG.com!

While I appreciate your frustration, you need to be patient and give the operator time to resolve this issue internally before you seek 3rd party intervention. If this issue has not been resolve by Friday the 23rd of August let us know and we'll contact the operator on your behalf.

Thanks,

ThePOGG

ThePOGG

August 23, 2019

Hi basia87,

Are you still experiencing problems?

Thanks,

ThePOGG

ThePOGG

August 23, 2019

Hi basia87,

Are you still experiencing problems?

Thanks,

ThePOGG

ThePOGG

August 30, 2019

Hi basia87,

I'm following-up on the above?

Thanks,

ThePOGG

ThePOGG

September 6, 2019

Hi basia87,

If we haven't heard from you by Friday the 13th of September I will assume you no longer require our assistance with this issue and close this complaint.

Thanks,

ThePOGG