Casino.com - verification issues

Ruling

Found for the Casino - Casino.com have provided sufficient evidence to demonstrate that this player's account is unnaturally associated with other player accounts.

Read our Casino.com Review.

Player's Complaint

I singned in to casino.com 26.3. I deposited 330€ and got 330€ bonus. I wagered it right away. I read the rules and played by them. I won 1935,75€ with the bonus. I got call from that casino later and I let them know that it was really me playing.

They asked me about documents and I sent them right away. They does not approved one. So I sent it again. They have not amswered to me anything. It has been over 10days from sending that one document which provided that I used my bank accounts with the deposit. They banned me. I have tried to contact them many times. But I have only got some automaticed emails. No contacts at all. I am angry.

Read the casino review

2 Responses