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Casino Gods – Not verifying or paying

Ruling

Resolved - Both the submitting complainant and Casino Gods have informed us that this issue has been resolved and the player has received their funds.

Read our Casino Gods Review.

Player's Complaint

Dear pogg,

I signed up to casino gods about a month ago. My first withdrawal came through fine. I lost quite a bit and then managed to get a withdrawal for £1160. I was told I needed to send docs. I sent everything they asked for and said it would be no longer than 72 hours. I waited well over that and nothing happened. Every time I cintact them they just keep saying they will escalate it. I just want my account verified and paid out. Please help, thanks

Read the casino review

4 Responses

ThePOGG
May 08, 2020

Hi mofshel - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

mofshel
May 09, 2020

Thanks so much,

I ended up getting fed up waiting so reversed my withdrawal. I managed to get it up to £1800 odd so have requested a new withdrawal. I really dont want to lose it from them ignoring my withdrawal request.

Thankyou so much for trying to get it paid out for me.

mofshel
May 12, 2020

They have processed the withdrawal. Thought I would let you know. Thanks Pogg

ThePOGG
May 15, 2020

Hi mofshel,

Thanks for letting us know - it is appreciated!

ThePOGG

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Agreement

mofshel consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Casino Gods
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • Genesis Global Limited

May 8, 2020

The North American country of Canada shares a border with The United States of America and has coasts on the Atlantic, Arctic and Pacific oceans. The population of Canada is currently in the region of 37.8 million people. With regard to the gambling sector, Canada has historically existed in a grey area but in recent years there has been a move towards officially recognizing that casino gaming, slots play, horse racing, lottery play, video lottery play, charitable gaming and interactive gaming are permitted in the country’s borders. There is no land-based licensor, but online gambling appears to be perfectly legal for Canadian citizens who wish to play.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.