Android Phone

iPad

iPhone

Windows

Australian Dollar

Canadian Dollar

Euro

British Pound Sterling

Saudi Riyal

US Dollar

Betsoft

Habanero

Microgaming

NetEnt

Octopus Gaming

Parlay Games

Pragmatic Play

Rival Gaming

Curacao

Casino Moons

Bitcoin

Flexepin

Master Card

UpayCard

VISA

Chat

Email

Phone

Hi joshua667,

What reason have the operator given for non-payment?

Thanks,

ThePOGG

First time it was a document not uploaded correctly, then they responded told me all documents were correct an verified.. the 2nd time came back false, an are saying they want pay slips or something to show where I find money from.. so I’ve sent through a payslip, see how that goes, but the process each time takes 5 days no including weekends so it’s been a good few weeks already

Just got an email sent to me stating that all my documents are now verified an my account is now fully verified.. hopefully now within the 5 days they process my winnings

Hi joshua667,

Please let us know when you receive your funds.

Thanks,

ThePOGG

Still have not received funds, they asking for bank statements or payslips to be sent in to be verified.. I’ve done this multiple times an still nothing

Hi joshua667,

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

Hi joshua667,

Our understanding is that your withdrawal has been processed. We would appreciate it if you could confirm when you received your funds.

Thanks,

ThePOGG

Yes is finally was approved an processed on 27/08/21 an today 30/08/21 funds was in account.. thank you

Hi joshua667,

Thanks for letting us know - it is appreciated :)

ThePOGG

Gone through process twice now,an first time withdrawal was cancelled this 2nd time it came back false..

Casino Moons - withdrawal 

To submit an online gambling complaint, register a new account or log in.

Create account

Log in

Got a complaint about a gambling site?

Casino Review Site Logo

Log out

Account

Title

Complaint Details

Posted By

Disputed amount

Date raised

Date closed

Player’s Complaint

To protect the privacy of our users, all personally identifiable information has been redacted. If you see anything we've missed contact us at complaints@casinoreviews.com.

Player's Complaint

Player Complaint Responses

Complaint Title

This complaint may have been archived. If you are looking for information about your complaint, please contact us at complaints@casinoreviews.com

This link is no longer valid

Dynamic Single Complaint 

Default

IGT DE

All British Casino UK

Playtech ZA

Bank Transfer CA

Online Casinos UK

Cookie Policy DE

PayPal

Neteller UK

Spin Casino

ecoPayz IE

King Billy Casino CA

Free Spins IN

Casinos en vivo PE

Terms of Use DE

Mirax Casino CA

Oasis Poker

Hellspin Casino NZ

Roulette ZA

Rizk Casino IE

Bonos de Casino

ecoPayz UK

Live Casinos AT

IGT NZ

Yabby Casino IE

Casinos Online CL

Condiciones de uso MX

Dave Ellefson - Founding member of Megadeth

African Grand ZA

GrandWin Casino

Mirax 

Bank Transfer ZA

Guts Casino CA

Ken Smith Blackjack Tournament Expert

Diamond7 Casino 

Casino Games IN

Visa CA

bCasino.co.uk – A UK licensed operator with ties to the black market?

New Casinos IN

21Prive Casino

Queen Vegas NZ

All Complaints

Visa ZA

King Billy Casino

Skrill CA

PayPal NZ

500 Deposit NZ

32Red Casino

Paysafecard DE

Responsible Gambling IN

Casino War

21Red Casino

Game Providers UK

Qbet Casino

ecoPayz CH

Quickfire

Zahlungsmethoden CH

Ruleta CO

Betway Casino NZ

888 Casino

PayPal IE

Arctic Casino NZ

JackpotCity Casino Ontario

Responsible Gambling UK

Aristocrat

Microgaming DE

888 Casino CA

Grosvenor Casino

100 Deposit NZ

Online Casinos IE

Mirax NZ

Starda Casino IN

Casumo Casino Ontario

Bank Transfer IN

Wazamba Casino CA

Betsson CO

Baccarat CA

Vegas Crest NZ

Red Stag Casino IE

Live Casinos NZ

Casumo Casino NZ

KingdomAce Casino

Mobile Casinos

CasinoLuck

Dinero real

Blackjack MX

Playtech DE

Visa IN

SlotsMagic Casino NZ

Bizzo Casino CL

Craps UK

Boku ZA

WSM Casino CA

888 Casino Ontario

Slots UK

Cobra Casino NZ

JackpotCity Casino IE

Cobber Casino AT

Política de privacidad MX

Whistleblowing Policy

Baccarat IE

Casino4u AT

Juegos de Casino CO

Casino Classic NZ

Casino Bonus AT

VIP Casinos CH

Contacta con nosotros CL

Ultra Casino NZ

Royal Panda Casino

Bally ZA

Wildz Casino Ontario

Neue Casinos DE

Bitcoin AT

Best Payout casinos NZ

Dinero real MX

Jackpot Village Casino

Villento Casino

Wazamba Casino

Zaza Casino

Interac 

Playtech CA

Fresh Casino

Casino Games ZA

Spielautomaten CH

Fresh Casino IN

Quickfire NZ

Izzi Casino CA

LuckyWins NZ

Beste Auszahlungen in Casinos DE

Euro Palace Casino NZ

Ladbrokes Casino

Spielautomaten AT

Payment Methods

IGT IN

Neteller

SpinBetter Casino NZ

Bally CH

Aristocrat UK

Bank Transfer

New Casinos UK