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Cleopatra - Big win close the account

Ruling

Found for the Casino - Cleopatra has provided evidence demonstrating an unnatural association between this player and other accounts. As such we will take no further part in the representation of this player's claim.

Player's Complaint

Cleopatra casino

Hi all please help me

I won a big money in cleopatracasino and after lots of excuse to cah out

Today they closed my account because they said that I duplicated the account and used multiple bonus

This is absolutely no true i had one account and never use bonus never

Please help me

Read the casino review

2 Responses

User icon
ThePOGG
February 14, 2018

Hi Giulio2502 - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

User icon
ThePOGG
February 28, 2018

Cleopatra casino have provided sufficient evidence for us to establish that their is an unnatural association between this player's account and another account. As such we will take no further part in the representation of this player's claim.

ThePOGG

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Giulio2502 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

February 14, 2018

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