Found for the Player - Despite our repeated efforts to contact this operator to discuss this issue we have received no relevant response from Crazy Winners.
Read our Crazy Winners Casino Review.
I deposited R14000 into this casino without any bonus conditions. I proceeded to get my balance up to R28000, my first withdrawal was paid to me approximately 1 month later (R10000), thereafter I was told that according to their terms and conditions, I was only eligible to withdraw R1500 per withdrawal period (this is NOT in line with their terms and conditions).
I ended up being paid R14500 in total over the course of about 4 months, I still have a balance of +- R13500 which I have been struggling to get for months now, due to my withdrawals being restricted (I can't even submit a withdrawal request now)
Whenever I contact live support about this, they tell me to speak to my account manager [EDIT], when I speak to [EDIT], she tells me that [EDIT] is my account manager and she cant help me, I can never get hold of [EDIT] and I feel as though I have reached a dead end.
P.S I have more recently mistakenly self-excluded myself from this casino due to self excluding on another rival site, so now I am unable to access my account or balance.
You must be logged in to post a comment.
Crazy Winner - Shunted around for months
Posted by bim900129
March 24, 2019
bim900129 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
March 24, 2019