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Dasist – email issues


Resolved - Dasist Casino have informed us that this player has been paid. The player has been non-responsive to our requests for updates so we assume they are happy.

Read our Dasist Casino Review.

Player's Complaint

Hi my account was closed by dasistcasino because I abused bonuses In their opinion but complaint isnt about that

Complaint is about the profits that are remained in my account Dasistcasino asked me to deliver details about my Bank and documents to proof my address and identity I have tried to sent them via email and everytime I have gotten response from Microsoft that the casinos email is full and I cannot send any emails to it I tried everything chat told me to do excample clear browser data close my email turn off my device and nothing worked After I told the chat agent nothing worked and tried to find solutions to the problem she just closed the chat So now we are in position that I cant get my money and they arent helping me so could you

If you need I have screenshots of the microsoft email and the chat

Read the casino review

4 Responses

Oct 10, 2020

Hi juffe123 - welcome to!

I'll contact the operator and see what we can find out for you.



Oct 25, 2020

Hi juffe123,

Dasist Casino inform us that you will be paid. We would appreciate it if you could update us when you receive your funds.



Nov 01, 2020

Hi juffe123,

I'm following-up on the above?



Nov 08, 2020

Hi juffe123,

If we haven't heard from you by Friday the 20th of November I'll assume you no longer need our assistance and close this complaint.



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juffe123 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Dasist
  • Malta Gaming Authority
  • Direx N.V.

October 9, 2020

The North American country of Canada shares a border with The United States of America and has coasts on the Atlantic, Arctic and Pacific oceans. The population of Canada is currently in the region of 37.8 million people. With regard to the gambling sector, Canada has historically existed in a grey area but in recent years there has been a move towards officially recognizing that casino gaming, slots play, horse racing, lottery play, video lottery play, charitable gaming and interactive gaming are permitted in the country’s borders. There is no land-based licensor, but online gambling appears to be perfectly legal for Canadian citizens who wish to play.


The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.