EuroPlay - Slow Payments
EuroPlay was slow to respond to this complaint, but likewise the player became unresponsive later on. We assume given the player's lack of response that this issue was ultimately resolved.
salve ho un conto su europlay casino a fine luglio vinco 400euro e richiedo il prelievo con NETeller, dopo ore in chat e telefonate ricevo i soldi a fine agosto(dopo un mese) ieri dopo diversi versamenti vinto 1000euro e chiede il prielievo, in chat mi viene detto che non si può e che aspetterò molto a lungo, per riceve i soldi con NETeller.
nota ho sempre versato con NETeller e dopo aver ricevuto i primi 400 mi era stato detto che era tutto risolto e non avrei più aspettato a lungo.
cosa posso fare, come posso mettergli pressione?
[EDIT] TRANSLATION [EDIT]
I have an account Europlay casino. In late July I win €400 and require the withdrawal with NETeller, after hours in chat and phone calls I receive the money in late August (after one month). Yesterday after winning a number of payments €1000 and asks prielievo, chatting me it is said that you can not and will wait a long time to receive money with NETeller.
Note I always paid with NETeller and after receiving the first €400 I was told that it was all sorted out and I would not have waited a long time.
What can I do, how can I put pressure on him?
the casino review
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Hi rehi04 - thanks for getting in contact.
Due to my own ignorance I can only provide support in English for the time being. If you wish me to investigate this issue further it would be a big help to me if you could use Google Translate to change any messages into English before you submit them ;)
I'll be happy to contact EuroPlay casino for you and see if I can find out why they are delaying your payment. If you want me to do that you'll need to provide me with your username and the email address you use at EuroPlay.