ThePogg logo unclaimed offers
Turn geolocation on
Locale settings

Currently viewing:

English in Canada

ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
[X] Close this form and return to site

Fortune Clock – payment issues

Ruling

Found for the Player - Despite our repeated efforts to contact Fortune Clock to discuss this issue we have received no response whatsoever from the operator.

Read our Fortune Clock Casino Review.

Player's Complaint

every single attempt i make to withdraw. I get excuse after excuse. I verified myself and verified details. tey to withdraw from same payment I deposited with. they won't allow it. I try another one. they won't allow it. its becoming nothing but a farce

Read the casino review

3 Responses

ThePOGG
Mar 04, 2021

Hi pompey4388 - welcome to ThePOGG.com!

Please ensure you have read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.

As a UK citizen you should only be playing with operators that hold a UKGC license. Fortune Clock do not hold a UKGC license and as such are breaking UK law by accepting your custom.

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

pompey4388
Mar 05, 2021

thanks. yeah if I had known they weren't permitted to operate in the UK, I wouldnt have used them.

well hopefully you get do get a reply from them.

if helps this is the number they call me from [EDIT].

also email address i get contested from.

[EDIT]

ThePOGG
Mar 28, 2021

Hi pompey4388,

Unfortunately after repeated efforts to contact the operator to discuss this issue we have received no response what-so-ever. At this juncture we have no reasonable expectation of this changing.

Sorry we could not be of further help.

ThePOGG

Leave a Reply

You must be logged in to post a comment.

Agreement

pompey4388 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Fortune Clock
  • Curacao eGaming

March 3, 2021

The North American country of Canada shares a border with The United States of America and has coasts on the Atlantic, Arctic and Pacific oceans. The population of Canada is currently in the region of 37.8 million people. With regard to the gambling sector, Canada has historically existed in a grey area but in recent years there has been a move towards officially recognizing that casino gaming, slots play, horse racing, lottery play, video lottery play, charitable gaming and interactive gaming are permitted in the country’s borders. There is no land-based licensor, but online gambling appears to be perfectly legal for Canadian citizens who wish to play.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.