– your source for reliable information about online gambling.

  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
Aweber logo
[X] Close this form and return to site
Close geo
Turn geolocation on
Locale settings

Currently viewing:

English in United States

Gala - identity theft


Declined - Issues involving identity theft necessitate management by the payment provider and police. They are beyond the remit of this service.

Read our Gala Casino Review.

Player's Complaint

I have had an account opened with gala casino using my card that wasnt me. I have complained and has my bank card stopped and gala have froze the account but wont do anything else as I cant give them a username or account email address as it wasnt opened my myself.

I have hit a brick wall and dont know what else to do.

On the said site it does say no deposits can be made until identification has been provided, this wasnt done they told me.

They said as I had an account with coral their sister site years ago that was closed due to gambling problems they verified it this way.

Read the casino review

1 Responses

User icon
December 1, 2019

Hi dodworth1 - welcome to!

As detailed in our FAQs we do not manage complaint of this nature. You need to contact your card provider and your local police service if you have been a victim of identity theft.



Leave a Reply

You must be logged in to post a comment.


Dodworth1 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Gala
  • Gibraltar Gambling Commission
  • United Kingdom Gambling Commission
  • Coral Interactive (Gibraltar) Limited

December 1, 2019

United States country flag