Ignition - Deposit Not Credited
Resolved - This player has become non-responsive to our repeated requests for an update. As such we assume they have managed to resolve their issue without our help.
Read our Ignition Casino Review.
I made a $50 credit card deposit on 11/08/2019 for $50 usd. The deposit on ignition said failed, but when I checked my bank account it was deducted. I spoke with there customer service and they said it was on pending and would go through. I looked at my bank account and it did show only pending.
Then on 11/11/2019 I checked my bank account again to see if the purchase had fallen off and the $50 was back in my account, but it had instead changed from pending to a completed purchase. I then contacted them again add sent in my bank statements showing the purchase, but was told I would still see the money back in my account and it showed it not going through still on there end. I still to this day am missing $50 and my bank still shows the transaction as a completed purchase. The casino still won't credit my account the $50 and I'm getting very frustrated with them as I've shown proof , but still nothing. I don't know why there being like this to me as I'm a titanium player which is the second highest level and deposit thousands of dollars a month into there casino.
Any help on this would be greatly appreciated.
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