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Jackpot.com - withholding funds

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our Jackpot.com Casino Review.

Player's Complaint

I have had all my details reviewed and have had a withdrawal of £1500 since my details were verified now they are saying they are reviewing my account. they just don't want to pay the winnings and as I have read are well known for withholding winnings.

Read the casino review

3 Responses

User icon
thepogg
February 3, 2023

Hi marked2022 - welcome to ThePOGG.com!

What are the operator currently waiting on you providing?

Thanks,

ThePOGG

User icon
thepogg
February 9, 2023

Hi marked2022,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
thepogg
February 18, 2023

Hi marked2022,

If we haven't heard from you by Friday the 4th of March we will assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

marked2022 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Jackpot.com
  • United Kingdom Gambling Commission
  • Malta Gaming Authority

February 1, 2023

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