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King Billy Casino - Fake RTP ,Not a single win, only loses

Ruling

Found for the Casino - This player has not played enough to generate a large enough sample size to draw any mathematically valid conclusions about the fairness of the games they played.

Read our King Billy Casino Review.

Player's Complaint

Played with 650€ over 3 days.Around 200€ per day

Bet SIze:0.5€

Games played:

"Midas Golden touch"

"La dolce Vita"

"Books and Bulls"

The base games paid basically nothing.I cant remember a single win that was worthwile.Maybe 10€(20x) was the highest i could remember.

The bonus games were even worse.At one point i wasted around 400€ on a 0.5€ bet size without getting any bonuses.Then when i finally got one it paid 11€(22x).All other bonuses throughout the 3 days were in similar range.I feel i got scammed by this casino and regret wasting this much deeply.

I will post screenshots of my last 50 spins below.Unfortunately they only allow to show the last 50 because the whole list would look even more pathetic.

[EDIT]

appreciate your help and hope we can resolve this quickly thank you

Kind regards

Read the casino review

1 Responses

User icon
thepogg
July 4, 2022

Hi xoxos - welcome to ThePOGG.com!

Please ensure you have read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.

As we are the ADR for the N1 Interactive Ltd license under the Malta Gaming Authority license there is certain information we have to provide you now.

You can find all the relevant information about this service here – http://thepogg.com/terms-of-use/ and the terms of use for our complaint service here - https://thepogg.com/terms-of-use-for-dispute-resolution-service/

To summarise.

– Use of this service does not preclude your seeking redress through court proceedings .

– This service is free to use for both the complainant and operator.

– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).

– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.

While we understand your anxieties, it is clear from your submission that you do not have anywhere near enough data for any meaningful review of your play to be conducted and as such no determination would be possible on the function of the games in question.

We would suggest if you are uncomfortable with the amount you have lost that you consider taking a break from playing. You may find our free Responsible Gambling app BetBlocker useful. It allows users to restrict their internet capable devices from accessing over 15k gambling operator websites for between 24 hours and 5 years.

Sorry we could not be of further help.

ThePOGG

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Sodiar consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

July 3, 2022

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